Re: [Gimp-developer] A letter of complaint



Hello Akira,


On Mon, 23 Jul 2012 10:15:41 -0700 (PDT) Akira Tanaka <artfoundry87 yahoo com> wrote:

> To all the developers of GIMP software...
> 
> In the five years that I've used your program for my own creative purposes, I've dealt with some of the good aspects of GIMP and the negative aspects of it as well. The variety in brushes was good and the option to create animated GIFs with ease is a nice addition as well. However, there have been many negative aspects that have given me so much grief with this program. I've dealt with the instability of tablet devices being added on to my computer when I use GIMP. The times that GIMP has crashed and so many irretrievable hours of work lost only fueled my rage against this program. But after accessing an already usable file only to get an error message that doesn't make any sense, that was it. That was the straw that broke the camel's back. 
> 
> After five years of putting up with this mediocre excuse for a software, it's time for me to hold my hands high and say "enough is enough." I feel like I've been put through something and this is the breaking point. A software that crashes on you and then has the audacity to refuse a direct order makes for a truly negative experience. This is it. I've had it. I will never use GIMP software again for as long as I live. 
> 
> I know you have some sort of bureaucracy set up to review letters from anonymous users. There is a chance you will reject this letter but if that's the case, I'm willing to give you these parting words.
> 
> "GIMP is, without a doubt, the most unreliable, poorly programmed, pathetic excuse for a software program ever conceived by a human being."
> 
> That is all. If you took the time to read this, you have my thanks. If you just carelessly rejected this without even looking into the letter, you can all go fuck yourselves.

Maybe you could:

- have reported way sooner your crash experiences, (making more
  detailed reports, getting support and probably getting fixes as
  well!),

- have complained sooner about the Gimp in a general manner (5 years?
  woooh!),

- adapted (and improved) your work habits (save your work, save
  frequently if you know that the software is unstable),

- changed for another piece of software earlier.

You surely faced issues while using the Gimp. You could have done a
better work yourself, for your own sake and by contributing to the Gimp
community way before going nuts like this and sending a complaint that
now almost lose credibility.


Regards,

-- 
wwp

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