I have installed Evolution 2.28.2 in Windows 10. I set up an account
using IMAP. The account is in the side bar except when I try to expand
it I get nothing; it says Loading
momentarily. The status bar says Scanning folders in [the account]. No
inbox or any of the expected subfolders.
In my system's event viewer there is an error in the Application log
that is probably relevant. The following shows the entry plus another
Information entry that appears a couple of seconds later.
Error record
------------
Faulting application name: evolution-exchange-storage.exe, version:
0.0.0.0, time stamp: 0x4b3a9cfe
Faulting module name: libgthread-2.0-0.dll, version: 2.22.2.0, time
stamp: 0x4accaf60
Exception code: 0xc0000005
Fault offset: 0x000019f9
Faulting process id: 0x1088
Faulting application start time: 0x01d7fd475441db41
Faulting application path: C:\Program Files (x86)\DIP Consultants,
LLC\Evolution\libexec\evolution\2.28\evolution-exchange-storage.exe
Faulting module path: C:\Program Files (x86)\DIP Consultants,
LLC\Evolution\bin\libgthread-2.0-0.dll
Report Id: dc2344c0-d848-4d18-87c3-6556d91f0f5f
Faulting package full name:
Faulting package-relative application ID:
Information record
------------------
Fault bucket 1647636811, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: evolution-exchange-storage.exe
P2: 0.0.0.0
P3: 4b3a9cfe
P4: libgthread-2.0-0.dll
P5: 2.22.2.0
P6: 4accaf60
P7: c0000005
P8: 000019f9
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6461.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER65AA.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER65DA.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER65E8.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6647.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_evolution-exchan_3132de5f31b2ec80896eb5dbb8a562fb05ef_90ab0eca_ee8c0cff-cb99-4fe7-a442-7d5dab6ad24d
Analysis symbol:
Rechecking for solution: 0
Report Id: dc2344c0-d848-4d18-87c3-6556d91f0f5f
Report Status: 268435456
Hashed bucket: ca417ded287bda41d5154317fcfc75b2
Cab Guid: 0
I can provide the WER report (file location shown above under These files may be available here).
As you can see the Exception code is 0xc0000005, indicating an Access
Violation. Since this is a fresh install and I did nothing unusual I
assume it is a bug. I see the same symptoms in a different installation
of Windows 10.
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