Re: [Evolution] Evolution Closes When I Try to Print
- From: Jim Engle <jlengle wctatel net>
- To: evolution-list gnome org
- Subject: Re: [Evolution] Evolution Closes When I Try to Print
- Date: Thu, 09 Mar 2017 13:40:43 -0600
Thank you Milan:
I appreciate your kind offer to help and hope that I am using the
correct procedure to respond.
You indicate that I am using an ancient version of evolution (3.10.4).
This is the version that the Ubuntu team packaged for Ubuntu 14.04.
There can be dependency issues that cause additional problems if a user
tries to upgrade an application to a version not supported by the OS. I
did a little more research in Ubuntu help sites and found a post that
describes the dependency issues here:
http://askubuntu.com/questions/755985/getting-latest-version-of-evolution-on-ubuntu-14-04
The post describes the problematic issue as:
"The problem is that Gnome programs generally is they depend on other
parts of Gnome to work properly - since 14.04 uses Gnome 3.10 as a base
version it becomes difficult to install some Gnome programs for 3.8,
3.12, 3.16 etc as they may break as they don't have the right libraries
etc available (unless patched) - and trying to install those libraries
which in turn probably will break Unity and other Gnome apps.... see
dependency hell. You can get Evolution 3.16 in 15.10 Wily, and if you
wait two weeks you can get 3.18 in 16.04 (also a LTS like 14.04, but
still in beta currently). If you really want to, you can try installing
the packages for 14.10 (may break stuff, I recommend backing Evolution's
data before doing it) by adding the a different entry for the PPA"
I am aware that I should upgrade my operating system to the latest
stable LTS version (16.04), and will be doing that soon. It will
include a more current version of Evolution. It takes substantial time
to set up a new system and get all of my applications installed, so I
was hoping to find a quick fix for the evolution printing issue.
I am comfortable using the terminal if I have step-by-step instructions,
and will be happy to provide the output that you suggest. I have
installed evolution-dbg and evolution-data-server-dbg, but do not know
for sure if I have the gtkhtml3 that you requested. (I can't find info
on that.) Here is the output of dpkg -l "*gtk*" | grep ii
jim@jim-Nobilis:~$ dpkg -l "*gtk*" | grep ii
ii apport-gtk
2.14.1-0ubuntu3.23 all GTK+
frontend for the apport crash report system
ii gir1.2-gtk-3.0
3.10.8-0ubuntu1.6 amd64 GTK+
graphical user interface library -- gir bindings
ii gir1.2-gtkclutter-1.0
1.4.4-3ubuntu2.2 amd64 GObject
introspection data for the GTK+ Clutter library
ii gir1.2-gtksource-3.0
3.10.2-0ubuntu1 amd64 gir
files for the GTK+ syntax highlighting widget
ii gir1.2-javascriptcoregtk-3.0
2.4.10-0ubuntu0.14.04.1 amd64
JavaScript engine library from WebKitGTK+ - GObject introspection data
ii gtk2-engines-murrine:amd64
0.98.2-0ubuntu2 amd64
cairo-based gtk+-2.0 theme engine
ii gtk2-engines-murrine:i386
0.98.2-0ubuntu2 i386
cairo-based gtk+-2.0 theme engine
ii gtk2-engines-pixbuf:i386
2.24.23-0ubuntu1.4 i386
pixbuf-based theme for GTK+ 2.x
ii gtk3-engines-unico:amd64 1.0.3
+14.04.20140109-0ubuntu1 amd64 Unico Gtk+ 3
theme engine
ii ibus-gtk:amd64
1.5.5-1ubuntu3.2 amd64
Intelligent Input Bus - GTK+2 support
ii ibus-gtk3:amd64
1.5.5-1ubuntu3.2 amd64
Intelligent Input Bus - GTK+3 support
ii libcanberra-gtk-module:amd64
0.30-0ubuntu3 amd64
translates GTK+ widgets signals to event sounds
ii libcanberra-gtk0:amd64
0.30-0ubuntu3 amd64 GTK+
helper for playing widget event sounds with libcanberra
ii libcanberra-gtk3-0:amd64
0.30-0ubuntu3 amd64 GTK+
3.0 helper for playing widget event sounds with libcanberra
ii libcanberra-gtk3-module:amd64
0.30-0ubuntu3 amd64
translates GTK3 widgets signals to event sounds
ii libcheese-gtk23:amd64
3.10.2-0ubuntu2 amd64 tool to
take pictures and videos from your webcam - widgets
ii libclutter-gtk-1.0-0:amd64
1.4.4-3ubuntu2.2 amd64 Open GL
based interactive canvas library GTK+ widget
ii libdbusmenu-gtk3-4:amd64 12.10.3
+14.04.20140612-0ubuntu1 amd64 library for
passing menus over DBus - GTK+ version
ii libdbusmenu-gtk4:amd64 12.10.3
+14.04.20140612-0ubuntu1 amd64 library for
passing menus over DBus - GTK+ version
ii libgtk-3-0:amd64
3.10.8-0ubuntu1.6 amd64 GTK+
graphical user interface library
ii libgtk-3-bin
3.10.8-0ubuntu1.6 amd64
programs for the GTK+ graphical user interface library
ii libgtk-3-common
3.10.8-0ubuntu1.6 all common
files for the GTK+ graphical user interface library
ii libgtk-sharp-beans-cil 2.14.1-3
all Supplementary CLI bindings for GTK 2.14+
ii libgtk2-perl
2:1.249-2 amd64 Perl
interface to the 2.x series of the Gimp Toolkit library
ii libgtk2.0-0:amd64
2.24.23-0ubuntu1.4 amd64 GTK+
graphical user interface library
ii libgtk2.0-0:i386
2.24.23-0ubuntu1.4 i386 GTK+
graphical user interface library
ii libgtk2.0-bin
2.24.23-0ubuntu1.4 amd64
programs for the GTK+ graphical user interface library
ii libgtk2.0-cil
2.12.10-5 amd64 CLI
binding for the GTK+ toolkit 2.12
ii libgtk2.0-common
2.24.23-0ubuntu1.4 all common
files for the GTK+ graphical user interface library
ii libgtkglext1
1.2.0-3.1fakesync3 amd64 OpenGL
Extension to GTK+ (shared libraries)
ii libgtkhtml-4.0-0
4.6.6-2ubuntu1 amd64 HTML
rendering/editing library - runtime files
ii libgtkhtml-4.0-common
4.6.6-2ubuntu1 all HTML
rendering/editing library - common data
ii libgtkhtml-editor-4.0-0
4.6.6-2ubuntu1 amd64 HTML
rendering/editing library - editor widget
ii libgtkmm-2.4-1c2a:amd64
1:2.24.4-1ubuntu1 amd64 C++
wrappers for GTK+ (shared libraries)
ii libgtkmm-3.0-1:amd64
3.10.1-0ubuntu2 amd64 C++
wrappers for GTK+ (shared libraries)
ii libgtksourceview-3.0-1:amd64
3.10.2-0ubuntu1 amd64 shared
libraries for the GTK+ syntax highlighting widget
ii libgtksourceview-3.0-common
3.10.2-0ubuntu1 all common
files for the GTK+ syntax highlighting widget
ii libgtkspell0
2.0.16-1ubuntu7 amd64 a
spell-checking addon for GTK's TextView widget
ii libjavascriptcoregtk-1.0-0:amd64
2.4.10-0ubuntu0.14.04.1 amd64
JavaScript engine library from WebKitGTK+
ii libjavascriptcoregtk-3.0-0:amd64
2.4.10-0ubuntu0.14.04.1 amd64
JavaScript engine library from WebKitGTK+
ii libnm-gtk-common
0.9.8.8-0ubuntu4.5 all network
management framework (common files for wifi and mobile)
ii libnm-gtk0
0.9.8.8-0ubuntu4.5 amd64 network
management framework (GNOME dialogs for wifi and mobile)
ii libreoffice-gtk
1:4.2.8-0ubuntu5 amd64 office
productivity suite -- GTK+ integration
ii libunity-gtk2-parser0:amd64 0.0.0
+14.04.20141212-0ubuntu1 amd64 GtkMenuShell
to GMenuModel parser
ii libunity-gtk3-parser0:amd64 0.0.0
+14.04.20141212-0ubuntu1 amd64 GtkMenuShell
to GMenuModel parser
ii libwebkitgtk-1.0-0:amd64
2.4.10-0ubuntu0.14.04.1 amd64 Web
content engine library for GTK+
ii libwebkitgtk-1.0-common
2.4.10-0ubuntu0.14.04.1 all Web
content engine library for GTK+ - data files
ii libwebkitgtk-3.0-0:amd64
2.4.10-0ubuntu0.14.04.1 amd64 Web
content engine library for GTK+
ii libwebkitgtk-3.0-common
2.4.10-0ubuntu0.14.04.1 all Web
content engine library for GTK+ - data files
ii libwmf0.2-7-gtk
0.2.8.4-10.3ubuntu1.14.04.1 amd64 Windows
metafile conversion library
ii overlay-scrollbar-gtk2:amd64 0.2.16
+r359+14.04.20131129-0ubuntu1 amd64 GTK 2 module
for overlay scrollbars
ii overlay-scrollbar-gtk3:amd64 0.2.16
+r359+14.04.20131129-0ubuntu1 amd64 GTK 3 module
for overlay scrollbars
ii python-aptdaemon.gtk3widgets
1.1.1-1ubuntu5.2 all Python
2 GTK+ 3 widgets to run an aptdaemon client
ii python-gtk2
2.24.0-3ubuntu3 amd64 Python
bindings for the GTK+ widget set
ii python3-aptdaemon.gtk3widgets
1.1.1-1ubuntu5.2 all Python
3 GTK+ 3 widgets to run an aptdaemon client
ii software-properties-gtk
0.92.37.7 all manage
the repositories that you install software from (gtk)
ii transmission-gtk
2.82-1.1ubuntu3.1 amd64
lightweight BitTorrent client (GTK+ interface)
ii ubuntu-release-upgrader-gtk
1:0.220.9 all manage
release upgrades
ii unity-gtk-module-common 0.0.0
+14.04.20141212-0ubuntu1 all Common files
for GtkMenuShell D-Bus exporter
ii unity-gtk2-module:amd64 0.0.0
+14.04.20141212-0ubuntu1 amd64 GtkMenuShell
D-Bus exporter
ii unity-gtk3-module:amd64 0.0.0
+14.04.20141212-0ubuntu1 amd64 GtkMenuShell
D-Bus exporter
ii usb-creator-gtk
0.2.56.3ubuntu0.1 amd64 create
a startup disk using a CD or disc image (for GNOME)
ii xdg-user-dirs-gtk
0.10-1ubuntu1 amd64 tool to
manage well known user directories (Gtk extension)
jim@jim-Nobilis:~$
I tried to run Evolution from the terminal, which failed. This is the output:
jim@jim-Nobilis:~$ gdb evolution --ex bt --ex "t a a bt" --ex q
GNU gdb (Ubuntu 7.7.1-0ubuntu5~14.04.2) 7.7.1
Copyright (C) 2014 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law. Type "show copying"
and "show warranty" for details.
This GDB was configured as "x86_64-linux-gnu".
Type "show configuration" for configuration details.
For bug reporting instructions, please see:
<http://www.gnu.org/software/gdb/bugs/>.
Find the GDB manual and other documentation resources online at:
<http://www.gnu.org/software/gdb/documentation/>.
For help, type "help".
Type "apropos word" to search for commands related to "word"...
Reading symbols from evolution...Reading symbols from
/usr/lib/debug/.build-id/56/7b7c93c7b31b792abd81b27731b9f98a980e1a.debug...done.
done.
No stack.
jim@jim-Nobilis:~$ gdb evolution --ex bt --ex "t a a bt" --ex q
I am not sure what to try next.
Thank you,
Jim
On Thu, 2017-03-09 at 12:00 +0000, evolution-list-request gnome org
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Today's Topics:
1. Evolution Closes When I Try to Print (Jim Engle)
2. Re: Evolution Closes When I Try to Print (Milan Crha)
----------------------------------------------------------------------
Message: 1
Date: Wed, 08 Mar 2017 18:30:03 -0600
From: Jim Engle <jlengle wctatel net>
To: evolution-list gnome org
Subject: [Evolution] Evolution Closes When I Try to Print
Message-ID: <1489019403.2777.14.camel@jim-laptop>
Content-Type: text/plain; charset="UTF-8"
Hi All:
I have been happy to use Evolution Mail and Calendar in various versions
of Ubuntu for many years.
I am currently using Evolution 3.10.4 on Ubuntu 14.04 LTS. Today
evolution crashes (closes) every time I try to print a message. The
print dialog box opens and when I click print evolution closes. I can
print from all of my other applications. I have closed evolution, shut
down the computer, and started the pc again. I have even uninstalled
Evolution through the software center, restarted the computer, and
installed Evolution again. Evolution still closes when I try to print.
I am new to evolution-list, but have searched for similar issues and
found the following posts but did not find a resolution for the issue:
https://mail.gnome.org/archives/evolution-list/2007-December/msg00025.html
https://mail.gnome.org/archives/gnome-print-list/2004-February/msg00004.html
Is there anyone out there who has had this issue resolved?
Or, Does anyone have a suggested fix?
Thank you.
Jim Engle
------------------------------
Message: 2
Date: Thu, 09 Mar 2017 10:02:42 +0100
From: Milan Crha <mcrha redhat com>
To: evolution-list gnome org
Subject: Re: [Evolution] Evolution Closes When I Try to Print
Message-ID: <1489050162 1872 2 camel redhat com>
Content-Type: text/plain; charset="UTF-8"
On Wed, 2017-03-08 at 18:30 -0600, Jim Engle wrote:
I am currently using Evolution 3.10.4 on Ubuntu 14.04 LTS. Today
evolution crashes (closes) every time I try to print a message. The
print dialog box opens and when I click print evolution closes.
Hi,
there can be many reasons why the application crashed, thus it's really
hard to guess from your description where the problem can be and/or
whether any possible fix is available. Nonetheless, you can give some
clues, which will help. Please, install debuginfo packages for
evolution-data-server, evolution and as you use such ancient version
also gtkhtml3 (I've no idea of exact package names in Ubuntu, I'm
sorry, I do not use it). Then run evolution from a terminal under gdb
and reproduce the crash. The command looks like this:
$ gdb evolution --ex r --ex bt --ex "t a a bt" --ex q
It will run the evolution and once the execution stops, hopefully due
to the crash, then it'll print the backtrace of the crashing thread and
afterwards also backtrace of all threads. Gather the console output
from the crash to see where it crashed. Please check the output for any
private information, like passwords, email address, server
addresses,... I usually search for "pass" at least (quotes for clarity
only).
By the way, does it crash for all messages, HTML and plain (this one is
plain text), or only for certain messages?
Bye,
Milan
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