Re: [Evolution] Solved Re: Loss of legitimate emails in evolution 3.12.11 / F21



No problems, Donald!
That will happen to all of us from time to time...
-- 
Rudolf Künzli - rudolf kunzli gmail comSkype: rudolf.kunzli
On Sun, 2015-09-27 at 17:33 -0400, Donald Buchan wrote:
Ooops

I found out I'd set the "show" setting to "unread messages",
therefore
obscuring my read messages.

My apologies for the initial posting and then the repeat when I made
an
unrelated false assumption.

/me feels like a real idiot

Thank you

On Sun, 2015-09-27 at 17:18 -0400, Donald Buchan wrote:
Yesterday and today I'd had a curious experience with Evolution
3.12.11
on my Fedora 21 machine.  I retrieve email from a pop server, and
this
being my primary personal machine, I do not leave email on the
server.

Friday and Saturday I was cleaning through my email inbox, triaging
various accumulated emails to the trash and various subfolders,
such as
"such&such's wedding", "emails regarding the cottage", etc.  I
began
suspecting that the occasional email was just "disappearing" when I
made
transfers to other folders, as in of four consecutive emails I
would
select three, with one in between unselected, make the transfer,
and
find that the unselected email would have disappeared.  Initially I
just
lazily allowed for the possibility that somehow it had gotten
transferred to the subfolder, and I wasn't too interested in
confirming
either way.

Saturday evening I received a legitimate (though mass-mailed) email
from
an online retailer with information regarding a purchase I'd made.
(Obviously, the mass-mailing nature of the email indicates that I'm
in a
class of people having made similar purchases, to which the
information
applied.)

I opened the email, and incidentally had to manually load the
inline
picture that was attached due to the settings I have.  No trouble.

Then I closed the email by clicking on the little "x" in the upper
-right
hand corner of the window, fully assuming that the email would stay
in
my inbox (this of course is normal, expected behaviour; that I
mention
it of course should raise flags.)  Upon looking in the inbox, the
email
was nowhere to be seen.

I checked the junk box in the possible expectation that for once
the
spamassassin plugin had actually worked -- which it never seems to
on my
machines, given all the spam that does get past my ISP and arriving
in
my inbox, and the perpetual absence of any messages in the junkbox 
--
and the email in question wasn't there (and yes the folder was
empty).
Then I checked the trash box.  The email in question wasn't there.

I even did a filter search for a part of the email address in the
inbox
as well as in a few other folders.  No luck.

No, I had not deleted the message.  However, personal custom forced
me
to concede the possibility that I may have done "something" (such
as
deletion) without realizing it, and I moved on.

This morning I emailed the merchant to resend the message and
surprise
surprise they resent it to me quickly, on a Sunday morning.

I checked the message which this time had a pdf attachment of the
message; I opened the pdf, consulted it, and didn't bother to save
it
despite inklings that I should have, before I closed the viewer.

I seem to have closed the email in question, and in any case I
checked
my inbox and the email was gone; it wasn't in the junkbox nor
trashbox.
I repeated the above experiences, and am now convinced that somehow
something has happened that in days gone by would have be
attributed to
proverbial gremlins.

I find this curious since beyond suspecting that yesterday I may
have
lost a few other emails, this happened twice to two emails from the
same
sender.

Putting aside repeating my request to the merchant in order to
receive
the email yet again, possibly doing any of the following, has
anyone had
this experience, and if so, figured out how to prevent it from
happening
again, and possibly how to retrieve the emails?

- use another account such as my work email
- use another computer such as my laptop or my work laptop
- use my webmail instead of evolution
- save the attachment the moment the email arrives
- take a screenshot of the new email and save that
- change my evolution settings to "leave email on server"
- change to imap
- etc. etc. etc.

Thank you


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