[Evolution] Unable to authenticate to Exchange Server



Hi all, I am suddenly unable to authenticate to our corporate Exchange server using:

Ubuntu 8.10
Evolution 2.24.2
Evolution-exchange connector 2.24.2

I'm pretty new to Linux, so I'll describe what's happening as best I can in newb-speak, and thank everyone in advance for any help (I've been Googling this all morning and can't get anywhere).

I have been using Evolution for about a month with no problems. This morning, after being at work for about 2 hours, I was suddenly prompted for my password. I put it in and just kept getting repeatedly prompted.

I know the password is correct because I can log into it through our Webmail interface. It is also the same as my domain password, and I can access all resources on the domain.

I also know that all settings are correct, because I did not change anything.

My PC is not automatically updating. No updates or new software packages were installed.

Nothing was changed on our Exchange server.

This is what happens:

1. I open up Evolution
2. I am prompted for my password from the Gnome Keyring
3. I put in my password and am then prompted for my password by Evolution
4. I put it in over and over, until it has tried to scan every folder. Evolution never accepts it. On the taskbar on the bottom of Evolution it shows an error. When I click on that error I see "Could not authenticate to server. (Password incorrect?)

When I try to send an email I get this error: "No mail submission URI for this mailbox"

When I delete the mail account in Evolution and recreate it **I am able to check my mail one time. It successfully scans all folders, downloads all messages, and then, 2 minutes later (which is the timer I have set) it tries to scan again and goes back to prompting me for my password **

This is what I have tried so far:

1. Reinstalling evolution and the exchange-connector
2. Deleting the gnome-keyring and starting fresh (since at first I thought the gnome-keyring was corrupted and was passing the wrong password to Evolution)
3. Recreating the mail account several times

Also, I know that the password is actually being passed to the Exchange server, because if I put in the wrong password it locks me out of the domain after 3 tries. So I know the password is getting there, it just seems that Evolution is refusing to believe that the password has been accepted.

NOTE: The only change I can think of that might be related is this: Yesterday my domain password was about to expire, so I changed it through Evolution (because the domain password is also my Exchange password). The password change was accepted for both my email and the domain. However, this morning I could not access some resources, and I checked and found my domain password was listed as expired. So apparently Evolution communicated the password change to the domain, but did not reset the 30 day timer (I know that's not the right lingo, but you get the drift). I just had a co-worker reset the password and I went back to work. Shortly after that the Evolution / Exchange problems started. I think it must be related somehow, but for the life of me I can't figure it out.

Any ideas / thoughts / suggestions? Thanks,

~ Josh


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