Re: [Evolution] Unable to authenticate to Exchange Server




Josh,

I can't find the URL of where I read a trick for this problem, which I was
having...

Open the properties of your exchange account and delete the 'MailBox' name
entry.  Press the Authenticate button.  Exit Evolution and restart.

This cleared the problem for me.


Josh Spiers wrote:

Hi all, I am suddenly unable to authenticate to our corporate Exchange
server using:

Ubuntu 8.10
Evolution 2.24.2
Evolution-exchange connector 2.24.2

I'm pretty new to Linux, so I'll describe what's happening as best I can
in
newb-speak, and thank everyone in advance for any help (I've been Googling
this all morning and can't get anywhere).

I have been using Evolution for about a month with no problems. This
morning, after being at work for about 2 hours, I was suddenly prompted
for
my password. I put it in and just kept getting repeatedly prompted.

I know the password is correct because I can log into it through our
Webmail
interface. It is also the same as my domain password, and I can access all
resources on the domain.

I also know that all settings are correct, because I did not change
anything.

My PC is not automatically updating. No updates or new software packages
were installed.

Nothing was changed on our Exchange server.

This is what happens:

1. I open up Evolution
2. I am prompted for my password from the Gnome Keyring
3. I put in my password and am then prompted for my password by Evolution
4. I put it in over and over, until it has tried to scan every folder.
Evolution never accepts it. On the taskbar on the bottom of Evolution it
shows an error. When I click on that error I see "Could not authenticate
to
server. (Password incorrect?)

When I try to send an email I get this error: "No mail submission URI for
this mailbox"

When I delete the mail account in Evolution and recreate it **I am able to
check my mail one time. It successfully scans all folders, downloads all
messages, and then, 2 minutes later (which is the timer I have set) it
tries
to scan again and goes back to prompting me for my password **

This is what I have tried so far:

1. Reinstalling evolution and the exchange-connector
2. Deleting the gnome-keyring and starting fresh (since at first I thought
the gnome-keyring was corrupted and was passing the wrong password to
Evolution)
3. Recreating the mail account several times

Also, I know that the password is actually being passed to the Exchange
server, because if I put in the wrong password it locks me out of the
domain
after 3 tries. So I know the password is getting there, it just seems that
Evolution is refusing to believe that the password has been accepted.

NOTE: The only change I can think of that might be related is this:
Yesterday my domain password was about to expire, so I changed it through
Evolution (because the domain password is also my Exchange password). The
password change was accepted for both my email and the domain. However,
this
morning I could not access some resources, and I checked and found my
domain
password was listed as expired. So apparently Evolution communicated the
password change to the domain, but did not reset the 30 day timer (I know
that's not the right lingo, but you get the drift). I just had a co-worker
reset the password and I went back to work. Shortly after that the
Evolution
/ Exchange problems started. I think it must be related somehow, but for
the
life of me I can't figure it out.

Any ideas / thoughts / suggestions? Thanks,

~ Josh

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