Re: [Evolution] IMAP display problem

[Des Dougan <des DouganConsulting com>]

Hi Guenther,

Thanks for your reply.
 

On Sun, 2003-10-12 at 18:57, guenther wrote:
> > I spent a lot of time yesterday trying to debug the display of IMAP
> > messages. It appeared that the problem, while it affected Evolution but
> > didn't affect Mozilla, was a server-side issue. I use Procmail on the
> > server (via a Web interface on the Mitel SME Server distro) to route
> > incoming email into my mail folders. This was somehow causing the
> > problem - I disabled it, tested and proved it was the cause, re-enabled
> > it and successfully tested it again. So, basically, disabling and
> > re-enabling the Procmail filters seemed to clear up the problem.
>
> Verifying the absence ob an issue in a *limited* time period is *not* a
> proof. ;-)

Indeed :> Although, to be fair, this was over a period of several hours.

> Mails in my IMAP servers are being updated and correctly displayed as
> new mails in the tree. I am also using procmail (really, a lot) to
> automagically sort my mails on (all) servers.

OK, thanks for that.
> I suppose you have enables "check for new mails" and set to a sane
> interval.

5 minutes (does that count as sane?).

> Does hitting the "Send / Receive" button manually update your tree view?

No. Mail can be received during this process, but the view is not
updated.

> Have you confirmed, those new (but not yet displayed) messages haven't
> reached your IMAP server during the last interval?

If you're asking if I haven't made an assumption that mail is on the
IMAP server when it wasn't, then, no. I have confirmed that mail is in
the folder, but is not displaying. As an example, when I checked my mail
this morning, one folder showed 1 message. When I selected it, the
message count immediately jumped to 16, most of which had arrived
overnight.

> Now, that is a statement to give folks a shot of motivation, isn't it?
> :-/

Yes. I'm sorry about that - it's frustrating not being able to have it
work the way I would like. However, I have tried KMail this afternoon,
and over a short period, see the same behaviour. That said, as noted
previously, Mozilla works fine (I've been using Moz on Windows 2000 for
quite a while, and recently switched to RH 9).

I'd be happy to provide any debug information, if someone told me what
would be of help.

Des
-- 

Des Dougan