Re: [Evolution] How to use bugzilla

[Jeffrey Stedfast <fejj ximian com>]

It's not always easy to tell which component it crashed in (though
sometimes a crash dialog will pop up and say "looks like the
evolution-mail component just died" or whatever. If you don't know, just
take a wild guess.

The best way to search is to probably list all the bugs and open up the
netscape "find in page" dialog and type a keyword or something.

Like, for example... if you are having problems with checking mail, you
might look for "receive" or "check" or "download" or some such. If you
enter in a duplicate, it's not the end of the world...we get a fair
number of them anyway. Louie is the bugzilla guy and he takes care of
most of the duplicates for the hackers so you aren't really wasting our
time. Although, obviously it's nice to see if you can find a duplicate
but I understand that it's not always easy :-)

Jeff

On 24 Jul 2001 13:45:09 +0200, Janne wrote:
> I've been using bugzilla to report bugs for a few weeks now, and have a
> problem. Thing is, before posting a bug, I try to search the database
> for the bug so I won't post an existing bug. Unfortunately, even though
> I find nothing, I sometimes get a note from bugzilla after a couple of
> days that it's been marked as a duplicate of an earlier bugreport.
>
> I believe that the problem probably is that the organization of the
> database is rather complex (and half the time, I'm not even sure what
> Evolution component is to blame).
>
> So, is there some magic way to actually find duplicates without spending
> a few hours rifling through the entire database, or is there some hidden
> 'do the search correctly' checkbox I've failed to find? I certainly
> don't want to waste a developers time with finding duplicates if I can
> do it myself...
>
> For the developers that probably use the system everyday (and nows the
> number of half the bugs in the DB anyway), bugzilla must be a godsend,
> but for us users that perhaps confront bugzilla only once in a while,
> this can be quite intimidating.
>
>
>
> --
> Trust the Computer. The Computer is your friend.
>
> Mr. Jan Morén                          Dept. of Cognitive Science
> Tel. +46-046 222 8588                  Kungshuset, Lund
> Fax. +46-046 222 9758                  S-222 22 Lund, Sweden
>
>
>
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