Re: [Evolution] Re: [discuss] GROUPWARE - what is it, anyways?

[Heinz-Josef Claes <hjclaes web de>]

On 08 Feb 2001 19:27:11 +0100, Thomas Aeby wrote:
> On Thu, 8 Feb 2001, Sander Vesik wrote:
>
> > So, what is 'groupware'?
> >     * calendaring
> >     * email access
> >     ? newsgroup access
> >     * email alias/list management
> >     * shared file access (webdav?)
> >     * todo lists
> >     * project/progress tracking
> >     * address book(s)
>
>         * document management (in contrast to mere shared file access)
>       * workflow management
>       * knowledge databases
>       * telephony integration
>
> Less general applications:
>
>       * call tracking
>
> ..

I think, call tracking is a special case of workflow. There needs to be
a workflow component which is easy to configure / program.

regards,
Heinz-Josef Claes


.
> Best regards,
> Tom
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