Re: [Evolution] Ideas for Evolution

[Miguel de Icaza <miguel helixcode com>]

> For the sales and techinical support fields, much of the time is spent
> responding to requests that are largely the same.
>
> A templater would have a number of generic paragraphs (probably custom
> paragraphs from previous responses to customers), that could be stringed
> together to flexibly respond to
> questions and inquiries.
>
> One would click on the boxes in the order desired. The name of the person
> being responded to, as well as the product name could be autofilled.
>
> This is done somewhat now by cutting and pasting from old messages.  My
> method however provides a faster and more convenient way to accomplish the
> same ends.

This is something I have always wanted.  The only problem I see with
this is the user interface for it.

How do you think this would work?  A separate window showing a list or
tree of options?  Or maybe we would use a shortcut bar with the items
in place?  But it needs keyboard usage, so not a very good UI.

The idea is good, how is the user going to interact with that though?

If it sucks, then nobody will use it.

Miguel.