Re: [Evolution] Bounce/remail command



On Fri, Apr 21, 2000 at 01:43:20PM -0400, Chon-Chon Tang wrote:

So, let me be your counter-example.  I DON'T always click on the expert
features.  When my install-script tells me that I can use the standard vs.
custom install, I almost always click on the standard install because I
trust I have no need to tweak with specialized options that almost
certainly don't apply to me.  If I have a compelling enough need though,
having the option available is certainly a huge win.

Standard vs. custom does not relate to "expert" features. There's a
difference between turning on expert features and using expert features.

My stance is simple: set up a process to troll for user feedback on the
relative values of each item on the feature list.  If this guy is the only
one on the planet who wants resend, then for the sake of less complexity
leave it out.  If he's not (and I suspect he's not), than the trade-offs
need to be considered in context of the complexity (in terms of
development and usability) it introduces. 

I can see the questionaire right now.

Do you want the ability to resend a message?

(user thinks about this for a minute, "Hey a feature! I want it!") Yes, I
want the ability to resend. (User keeps on thinking, "What's resend?")

There's a right way to do this. Trolling users about feature list is the
wrong way.




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