Re: [Ekiga-list] Newbie questions

Re #1 (port error message):
In case the details of my setup will help to figure out the reason, here they are:

I was running Ekiga 4.0.0 under Win XP sp2 on a Pentium III box without any firewall on it. My firewall is m0n0wall running on a separate box acting as a gateway.

If I can make calls just fine and in case, due to the particulars of my set up, Ekiga is unable to automatically test for open ports, is it possible to change something manually within Ekiga so as not to see this annoying message?


On 2/21/2013 7:43 AM, Eugen Dedu wrote:
On 17/02/13 00:03, Polaris wrote:

Re #1: I was able to call another Ekiga user and had him call me. We
were able to repeat that several times; therefore the right ports are
open - yet I keep getting the same annoying error message every time
Ekiga starts. [the problems in our connections were described on the
thread: 'Ekiga test today'] What to do next?

As far aas I can say, it is not easy to find out if it will work or not, so that text message will remain there. We have to think about all that.

Re #3: Is echo problem common place with Ekiga and is a head set the
only way to eliminate it?

Yes for both; alternatively, I have seen USB microphone+speaker which do, they say, echo cancellation, probably in "hardware", but this needs to be tested. No VoIP free software has professional echo cancellation support.

Regarding Video Quality:
My camera supports res up to 720p, Ekiga is suppose to support up to
480p but the picture I observed on my screen was rather poor. Besides
lighting, is there anything I can do to improve the picture?

Use maximum available resolution in ekiga. Try also the video control small window in ekiga (lighting, contrast etc.), once the call window is shown.

On 2/12/2013 12:19 PM, Eugen Dedu wrote:
On 12/02/13 20:08, Polaris wrote:
Hi, just installed Ekiga and have the following questions:

1. Connectivity: Every time Ekiga starts I get the following error

I have since manually opened all the required ports and verified that
they are open with PFPortChecker but the same error message still pops
up. In both Echo and Call back tests, I hear and see myself so is
everything working properly and if so how do I prevent this message from

Check whether you can be called too. See
for some information.

2. To confirm that I am getting out there and to see how things work, I wanted to call someone but every person I tried in the address book was
unavailable. Would someone be so kind as to make themselves available
for a short chat (I can make myself available during most of the day and
am in GMT - 8 )?

3. Audio: During the tests there was a lot of echo even after I enabled
echo cancellation in preferences. What can I do to improve the sound?

Echo cancellation is not high quality. Buy a headset.

4. Video: Is there a way to make the video conference window occupy the
whole screen (my monitor is set to 1024x768)?

Use fullscreen in View menu during conversation.
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