Re: [Ekiga-list] cannot register my sip address

[Eugen Dedu <Eugen Dedu pu-pm univ-fcomte fr>]

On 13/06/11 02:38, Robert M. Riches Jr. wrote:
> I tried replying a week ago, but I think my reply got lost,
> possibly due to the problems the mailing list was having at the
> time.
>
> > Date: Tue, 07 Jun 2011 20:07:33 +0200
> > From: Eugen Dedu<Eugen Dedu pu-pm univ-fcomte fr>
> > To: Ekiga mailing list<ekiga-list gnome org>
> >
> > On 05/06/11 22:31, Robert M. Riches Jr. wrote:
> > > I'm also quite new to Ekiga, but I found one trick to get past
> > > the message that it can't register your sip address.  When you
> > > run the initial configuration assistant (wizard), on the screen
> > > where it asks for your sip account, _DON'T_ enter anything, but
> > > check the checkbox that you don't want to register a sip address
> > > and go on.  It's not very clear, but it appears that page is for
> > > you to register a _new_ address that has never been registered
> > > before.  I think I had to also delete my saved configuration in
> > > the ~/.gconf/apps/ekiga to get it to let me start over from
> > > scratch.  After I got through the configuration assistant, I
> > > added the pre-existing sip account through edit ->   accounts or
> > > something similar.  Then again, I'm trying to use 3.2.6, so it
> > > might be different.
> > >
> > > (The UI for that part of the configuration assistant could be
> > > made more clear...)
> >
> > Just tell more precisely what cannot be understood.  On ekiga.net page
> > in assistant is written "if you have not an account yet, you can create
> > one below" etc.
>
> Thank you for the reply.  Ah, yes, there it is, in italics in the
> middle lines of a paragraph.  I try to read and follow the
> instructions, but I missed it.  I suspect other users might also
> miss it.  I would offer a few suggestions for consideration:
>
>      Change the heading of page 3 of 8 to something like "Create
>      a New Ekiga.net Account".  The same could be done to the
>      heading on page 4 of 8.
>
>      Change the font in the two paragraphs from icalic to normal.
>      At last on my monitor, that would make it easier to read.
>
>      Add to the second paragraph so it reads something like this:
>
>          You may skip this step if you already have an ekiga.net
>          address, if you you an alternative SIP service, or if you
>          would prefer to specify the login details later.
>
> With user interface issues, the key is not simply to make it
> possible for the user to understand; the key is to make is
> impossible for the user to not understand.
>
> > > Good luck with the network configuration.  I'm still battling
> > > that issue myself.  It appears 500 ekiga net is often down,
> > > which complicates the issue.  At the moment, I'm am able to
> >
> > 500 is ok now.
> >
> > > connect a call, but there's no audio output, even though I am
> > > able to hear test plays of wav files.
> >
> > Send us the -d 4 output, or look yourself into it.
>
> Attaching new gzipped -d 4 output.  When I terminate the call by
> using the 'hangup' menu selection, the process appears to get
> very large and run into problems.  The 'top' program showed the
> ekiga process with a virtual size of about 1.9GB and a resident
> size of about 0.9GB.  The (2003-era) machine has 1GB of RAM.
> After a while, it asks whether to abort or dump core.  This time,
> I tried dumping core to see what that would do.  System load
> average shot up above 10, 'vmstat' showed that the machine was
> thrashing, and the core file ended up about 1.9GB in size.  I'm
> currently trying to use the Ekiga 3.2.6 that came with Mandriva
> 2010.0.  I looked through the -d 4 output, but I don't know how
> to interpret it to tell what the problem might be with the audio.

Forgot: This freeze has probably been fixed in the meantime, in 3.3.x 
series.

--
Eugen