Re: [xml] Bug or User Error

[Daniel Veillard <veillard redhat com>]

On Fri, Jan 30, 2004 at 08:43:08AM -0500, Ron Ohmer wrote:
> You should do none of the above...
>
> I think I say this for everyone, we are all greatful for what you do.
> I personaly got a little miffed (Most likely not justified) when I
> simply asked a question, looking to see if anyone had seen what I had
> currently before with LibXML.  I am sure it is an error on my part.
> But then you ripped into me.

  I said and repeat, I overreacted, 

> I don't know Christopher, but I don't believe he was trying to be nasty,
> or condescending.  I think he was just trying to be helpful.

  and Christopher is right, it's not the first time. I didn't took his mail
as nasty, I replied honnestly, the problem is there as stated.

Now the question is why and how to fix this. I get really annoyed because:
   - there is a lot of pressure for bug fixes, documentation work, 
     and on-list help
   - libxml2/libxslt is not supposed to be my full-time job and I don't
     want to end up jobless
how to fix it:
   - I could ignore requests
   - people could ask Red Hat for official support on libxml2 so far
     this didn't had much effect, people are eager to consume but
     apparently not much ready to contribute money back
   - people can help on the list to lower the load, some people are
     doing just this and I have to thank them A LOT, it helped preserve
     my sanity so far

  
> The documentation needs a little organization, but you are only one man.  Maybe the people (Myself 
> included) that benifit from LibXML should contribute to your effort, and submit it to you for approval.  

  John Fleck and William Brack helped me organize the documentation.
Others have helped too to some lesser degree on this. I don't remember
refusing a documentation patch ever.

> I apologize for getting this all off topic, and I am sure the everyone has better things to do.  I just saw 
> this (With my Subject line, I might add) descending into a "stone throwing" party.  That was never my 
> intent, and I am sure no one elses.
  The problem exists, at least for me, hiding it is not a solution.

Daniel

-- 
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