Re: [Shotwell] Unable to import photos from Samsung Galaxy S6 anymore

[Jens Georg <mail jensge org>]

On So, 2016-10-09 at 21:14 +0200, Abel wrote:
> Hi!
>
> I usually backup my mobile photos and media with shotwell.
> After plugging my phone in, I have to unmount the device from the
> filesystem (else shotwell complains that it can't claim the usb the
> device) and then I'm able to see and import the photos pressing on
> the device icon located at the sidebar.

Yep, that's annoying, I know.

> Well, this was like that until yesterday. After some months without
> backing up my phone, I plugged it in, followed the steps several
> times and tried a bunch of things; but shotwell doesn't let me see
> and import my photos anymore. Instead, it displays a dialog with this
> text:
>
> Unable to fetch previews from the camera:
> Unspecified error (-1)
>
> At first, I was using shotwell 0.23.7, but then I downgraded to the
> version coming with Ubuntu
> 16.04 repos (0.22.0) to see if the problem came from a newer version
> of shotwell. Neither case worked.

I would rather suspect that this is an issue with a newer gphoto2. Can
you follow the steps from https://bugzilla.gnome.org/show_bug.cgi?id=77
1905 as well?