On 23/07/10 14:56, Peter wrote:
Sorry for taking so much time before responding. I was traveling. I really don't mind.On Fri, Jul 23, 2010 at 11:37 AM, Charline <charline poirier canonical com> wrote: It was written with developers in mind, as feedback.First of all, who was this report written for? i.e. Who was the target audience? I'd guess some group working on the Ubuntu desktop, with the RB developers as a secondary target. Good idea. I will add these.In several places, I was not 100% sure which bit of the RB interface you were describing in the text - for example "Participants right clicked on songs from the USB key" probably means right clicking on the USB entry within the RB list of sources - as opposed to right clicking on the USB entry on the desktop or a file browser? Here an annotated screenshot might help, or a little clarification in the text. That's a good point. I'll have to check this.Now for something specific, the report mentioned a mismatch between the actual visual layout, and the screen shots in the help: June 24 - 25, 2010I'd like to emphasis the above highlights what I consider to be some important omissions from the report: (*) When was the study done, Lucid(*) What version of the OS was used (perhaps stating the desktop theme too if not the default) Latest available(*) what version of Rhythmbox was used Preinstall(*) were optional codecs like mp3 support preinstalled Reset(*) was the default configuration of the OS and Rhythmbox used (and was it reset between participants), other than setting up the account with Ubuntu One which was stated English(*) what language was used (for the OS, instructions, and participants - this was presumably US English but should be stated). These were individual 60 minute sessions one on one with a dedicated observer.And some interesting but less critical bits of background information, (*) Where the 8 participants evaluated individually, or where several trials running at the same time? If so, was there a dedicated observer for each participant - otherwise you risk missing things? Canonical office, London, UK(*) Where was the study done (i.e. which City or at least country was the unspecified Canonical office), Laptop.(*) type of mouse and keyboard (in particular did it have any decicated multimedia keys like play/pause/prev/next and volume controls) The main selection requirements were that they are 1) computer and internet savvy; 2) a strong interest in technology; and 3) spending a lot of time downloading, buying, listening and managing music. I wanted people who were very invested in music without being necessarily professionals (although there were 2 people from the music industry). This way, we obtained a group of participants who had experience with various music software.(*) screen size and resolution (this makes a difference to the layout, as low resolution screens make it hard to show all the sources or columns at once) I'm also curious to know a little more about the participants background (while of course respecting their privacy), for example general age group, approx years of computer experience, which computer OS they normally use, and as discussed already on this thread what music software they typically use (e.g. iTunes). As has already been discussed on this thread, this is useful to understand some of the user confusion in terms of what they are used to. Thanks for following up.Regards, Peter --
CHARLINE POIRIER User Research Programme Lead Canonical 27th floor, 21-24 Millbank Tower London SW1P 4QP UK Tel: +44 (0) 20 7630 2491 Mob: +44 (0) 78 8695 4514 www.Ubuntu.com <http://www.Ubuntu.com/> www.Canonical.com <http://www.Canonical.com/>
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