Re: [orca-list] Odd issue with the Riot web client



Think I had a possible breakthrough on this one. The problem went away for a while, so I thought it was fixed in Orca. Then it came back, and was always reproduceable.


I discovered that my wireless mouse was off when the issue was always reproduceable. With the mouse on, and stashed out of the way so it doesn't get accidentally bumped, the issue becomes significantly more manageable. I'm hesitant to say it goes away completely, but riot.im becomes much more usable.


I was also getting odd behavior in the Electron desktop client, which may still be on an older Electron. Focus wouldn't move despite me arrowing up. This, too, seems to have gone away when I turned my mouse back on.


Turning it off again makes things get odd again, but not in the same way. I don't seem to get messages read when arrowing around having turned off my mouse. So there appear to be three distinct states:


1. Mouse is off, and was never turned on after boot. I'm wondering if this never produces a mouse pointer, and if this lack of a mouse pointer makes Firefox, X, or Orca unhappy.


2. Mouse gets turned on. Things behave significantly better when this happens.


3. Mouse gets turned back off. I wonder if, having gotten mouse pointer input at some point, some component of the system retains that last state and either leaves a mouse pointer at its previous location, or just doesn't clear some bit of state. Things behave oddly here too, but not in a way I can easily quantify.


So, in short, if my mouse is never turned on post-boot, something doesn't work either in Riot Firefox, or Riot Desktop/Electron. Glad I found a workaround, and hope this helps us figure this out.

On 1/23/20 7:53 AM, Joanmarie Diggs wrote:
Hey again Nolan.

Update: I found a way to reproduce this, but it's only broken in Firefox. Orca + Chromium (at least my locally-built chromium) works as expected. Toolbar goes poof and the press of Up Arrow moves you to the message above the one which went poof. So.... I'll add this to my todo list.

If you're curious, what I suspect is be happening is that your mouse pointer just so happens to be over a chat message. As a result, the message it just so happens to be over has an associated message-actions toolbar which you are able to arrow to (though I wind up on the toolbar; not a button child). Then something is causing the toolbar you're in to vanish. This can happen if you move the physical mouse pointer or if the associated message scrolls off screen (e.g. as a side effect of your arrowing).

--joanie

On 1/22/20 7:14 PM, Joanmarie Diggs wrote:
Hey Nolan.

tl;dr: Seems that you're in the Message Actions toolbar when it goes poof! The document itself then claims focus. Orca tries to figure out where you should be. It concludes the list (good), but the first item in that list (bad). I can try to improve things in Orca -- which already has a lot of logic to recover from things going poof! But maybe the Riot devs can help with clues and/or solutions on their end? Also, push buttons should have names. At least one in Riot apparently doesn't....

Details:

Note that the following snippets are extremely trimmed down to eliminate irrelevant noise:

vvvvv CONSUME ATSPI_KEY_PRESSED_EVENT: 'Up' (111) vvvvv
16:27:57 - SPEECH OUTPUT: '16:14 link.'
Joanie: Caret nav puts you on the timestamp.
^^^^^ CONSUME ATSPI_KEY_PRESSED_EVENT: 'Up' (111) ^^^^^

vvvvv PROCESS OBJECT EVENT object:children-changed:add:system vvvvv
16:27:57 - OBJECT EVENT: ... (2, 0, [tool bar | Message Actions])
Joanie: Messages Actions presumably popped up.
^^^^^ PROCESS OBJECT EVENT object:children-changed:add:system ^^^^^

vvvvv PROCESS OBJECT EVENT object:state-changed:focused vvvvv
16:27:57 - OBJECT EVENT: ... (1, 0, 0) ... name='16:14' role='link'
16:27:57 - WEB: Event ignored: Last command was caret nav
Joanie: Focus claim - set the caret on the link (already presented)
^^^^^ PROCESS OBJECT EVENT object:state-changed:focused ^^^^^

vvvvv CONSUME ATSPI_KEY_PRESSED_EVENT: 'Up' (111) vvvvv
16:27:57 - WEB: Current context is: [link | 16:14], 0
16:27:57 - ORCA: Changing locusOfFocus to [push button | ]
Joanie: Note this button lacks a name. That's not good. What is it?
16:27:57 - SPEECH OUTPUT: 'push button.'
^^^^^ CONSUME ATSPI_KEY_PRESSED_EVENT: 'Up' (111) ^^^^^

vvvvv PROCESS OBJECT EVENT object:children-changed:add:system vvvvv
16:27:57 - OBJECT EVENT: ... (2, 0, [tool bar | Message Actions])
Joanie: Messages Actions presumably popped up.
^^^^^ PROCESS OBJECT EVENT object:children-changed:add:system ^^^^^

vvvvv PROCESS OBJECT EVENT object:state-changed:focused vvvvv
16:27:58 - OBJECT EVENT: ... (1, 0, 0) ... role='push button'
16:27:58 - WEB: Event ignored: Last command was caret nav
Joanie: Focus claim - set the caret on the button (already presented)
^^^^^ PROCESS OBJECT EVENT object:state-changed:focused ^^^^^

vvvvv PROCESS OBJECT EVENT object:property-change:accessible-name vvvvv
16:27:58 - ... Peter Vágner 16:13 I'm running Firefox nightly 74 and I haven't noticed it today. Message Actions)
Joanie: Orca does nothing in response. I wonder why this event came in.
^^^^^ PROCESS OBJECT EVENT object:property-change:accessible-name ^^^^^

vvvvv PROCESS OBJECT EVENT object:property-change:accessible-name vvvvv
16:27:58 - ... 16:14 I was chatting for a hour or so with riot web in firefox 74.)
Joanie: Orca does nothing in response. I wonder why this event came in.
^^^^^ PROCESS OBJECT EVENT object:property-change:accessible-name ^^^^^

vvvvv CONSUME ATSPI_KEY_PRESSED_EVENT: 'Up' (111) vvvvv
16:27:58 - WEB: Current context is: [push button | ], 0
16:27:58 - ORCA: Changing locusOfFocus to [tool bar | Message Actions]
16:27:58 - WEB: Generating speech contents (length: 2)
16:27:58 - ITEM 0: [tool bar | ], start: 0, end: 1, string: ''
Joanie: Oops, where'd the name go?
16:27:58 - ZOMBIE: [tool bar | ] is defunct
Joanie: Make that where did the toolbar go?
16:27:58 - ITEM 1: [push button | ], start: 0, end: 1, string: ''
16:27:58 - SPEECH OUTPUT: 'tool bar.'
16:27:58 - SPEECH OUTPUT: 'push button.'
Joanie: This is where things have clearly gone south....
^^^^^ CONSUME ATSPI_KEY_PRESSED_EVENT: 'Up' (111) ^^^^^

Now we get events telling us the toolbar is dead:
* property-change:accessible-name for [tool bar | ]
* children-changed:remove:system  for [section } ] (2, 0, [tool bar | ])
* text-changed:delete:system for [section | ] (64, 1, [OBJ])

And then the document itself claims focus because something's got to....
16:27:58 - focus: for [document web | Riot [11]
16:27:58 - state-changed:focused for [document web | Riot [11] (1, 0, 0)

Orca soldiers on:

vvvvv PROCESS OBJECT EVENT object:state-changed:focused vvvvv
16:27:58 - OBJECT EVENT: ... (1, 0, 0) role='document web'
16:27:58 - WEB: Caret context is [tool bar | ], 0 (focus: [tool bar | ])
16:27:58 - ZOMBIE: [tool bar | ]'s index is -1
16:27:58 - WEB: Clearing context - obj is null or zombie

At this point Orca goes searching for where the caret should be.
It does this from the top down. Orca concludes the list (good).
But it *seems* to be settling on the first list item (not so good).
Not sure why yet.
^^^^^ PROCESS OBJECT EVENT object:state-changed:focused ^^^^^

At this point, when you up arrow, you wind up above the list. Which is what you reported, of course.

So.... Maybe I can improve Orca's logic regarding trying to figure out what you're on -- or should be on -- when the thing you're on goes poof! Orca already does a lot of work in that regard, but it's clearly not working here....

In the meantime, it would be really nice to be able to reproduce this myself, locally and reliably, so that I can debug it and try to improve that logic. So.... Would you, or the Riot developers, have any idea how I can make this toolbar gain focus and then get destroyed while one is on/in it?

What would be even cooler is if the Riot developers can detect this condition themselves and maybe put focus or the caret where it belongs (i.e. in the current chat message associated with the toolbar which went poof!). Dunno if that's doable. But if it is, Orca should get an event from Firefox saying what has focus and/or the caret. And that would be a lot easier -- and way more performant in a super huge list like a chat log -- than trying to do an accessible tree dive for the active item.

HTH.
--joanie

On 1/22/20 5:34 PM, Nolan Darilek wrote:
Very odd, you're not the only one unable to duplicate, seems to be unique to me. I tried with both Firefox stable and nightly, disabling all addons on nightly. Currently using riot.im/develop.


Here's a debug.out of the behavior, with us talking about duplicating it no less:


https://send.firefox.com/download/91d0d5401798ef23/#MO0kXgEQYOG87-TngtlkcA


Thanks.
On 1/22/20 4:24 PM, Joanmarie Diggs wrote:
Hey Nolan.

I'm afraid I cannot reproduce the problem you describe. We use Riot at Igalia btw. I tried with Firefox Nightly and the following versions of Riot:

matrix-react-sdk version: <local>
riot-web version: 1.5.6
olm version: 3.1.3

Do you think something in particular might be triggering it, like an incoming message?

--joanie

On 1/22/20 10:25 AM, Nolan Darilek wrote:
Working well here, thanks so much!


There is another odd Riot issue that I don't think affects NVDA. To duplicate:


1. Start with focus in the message entry area.

2. Switch to Browse mode and arrow up a few times (yay that I can now do this! :)

3. After 4-5 up-arrows, focus flies out of the message list and into the room header.


I'd expect to be able to arrow up and read previous message history. I can't always duplicate, but it happens way more often than not. Using Orca master and Firefox 72.0.1.


Thanks again.

On 1/22/20 12:11 AM, Joanmarie Diggs wrote:
It looks like the Riot authors were creating a placeholder-like experience with actual elements which Orca was treating like real entry text and getting confused. This is now working for me. Please test and let me know.

Thanks!
--joanie

On 1/9/20 9:58 AM, Nolan Darilek wrote:
Any chance this might get looked into again?


FWIW, Mozilla is abandoning IRC for Matrix, so Riot is about to become an indispensable tool for anyone interacting via chat in the Mozilla ecosystem. They've also been actively working on accessibility and have a good and improving NVDA story. I say that not to pit Orca against NVDA, but rather to note that they're really trying to fix their accessibility issues.


Thanks.



On 11/15/19 8:53 AM, Nolan Darilek wrote:
OK, was mistaken. The failure case is a bit different, but when I type into the field under Chromium, I can't arrow up past the previous message. This is under Chromium 78, which I was just upgraded to.


And yes yes, before you yell at me, I'm interested in this more as what now appears to be a cross-browser bug with slightly different behaviors, not as a Chromium issue. :) I just want this to work somewhere--I don't much care where.


Thanks.


On 11/13/19 5:52 PM, Nolan Darilek wrote:
FWIW, I finally installed Chromium, and this doesn't happen with Chromium 77.0.3865.120 Fedora Project and Orca master. So seems specific to Firefox.


On 11/5/19 3:05 PM, Joanmarie Diggs wrote:
I can reproduce this. It looks like an Orca bug. I'm still debugging it, but will hopefully have it fixed before too long. I don't think it's a regression though. Or if it is, it's super old. I went back to Orca 3.30 and the problem happens there....

On 11/1/19 11:29 AM, Nolan Darilek wrote:
Hey folks,


The Riot developers have been pouring lots of effort recently into making their web-based Matrix client accessible. But I'm experiencing a pretty significant issue with their new text entry system for messages that they can't duplicate under NVDA. I'm wondering if any Orca users are seeing the same, and if this can be diagnosed as either a Firefox/Orca issue under Linux, or as something they aren't doing correctly on their end. To test, you'll need a Matrix account. Once you have one and are logged in, visit this instance with accessibility improvements:


https://riots.im/adhoc/a11y


Join a room or chat. You'll probably be automatically focused into the message input field and put in focus mode. Once there, enter browse mode and try arrowing up.


Apparently, NVDA handles this use case fine both in the accessibility build and the development build at riot.im/develop. Orca, on the other hand, won't let me arrow up. I hear "Newline," followed by some buttons, and focus lands back in the message entry field. The only way to escape this field is to enter browse mode and use b/B/h/some other quick navigation key, then hope you don't land back in the mud. Happens under Orca master as of a few minutes ago and Firefox nightly as of a few days ago, but it's happened for a bit now so I don't think it's a bleeding-edge regression. Apologies for not reporting it--been a bit busy and it hasn't been high enough priority for me.


Is there any actionable feedback I can give the Riot folks to fix this? They're pretty actively looking for feedback in the #a11y:matrix.org room, so if you're Matrix-inclined and want to give it then there is the best place, or I'll happily relay it otherwise.


Thanks a bunch.

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