Re: [orca-list] Orca not reading sender information in Gmail

[Joanmarie Diggs <jdiggs igalia com>]

To follow up on this: Given the nature of the problem, I've emailed
disability support at Google describing the situation and proposing they
add the header information to the accessible name of the list item. They
may or may not be willing to, but at least I'm starting a dialog so that
we can come up with a non-hacky, non-gmail-specific solution.

--joanie

On 2/20/19 5:24 PM, Joanmarie Diggs wrote:
> Hi Nimer.
>
> I can reproduce it, but I'm not sure where the bug is. What happens when
> you press n is that gmail puts focus on a list item. That list item has
> an accessible name which is super long and contains all the text in the
> message. What it does not contain is the sender information. The sender
> information is in a table that is a descendant of the list item, but not
> an immediate child of it. I also don't see any accessible relation or
> property connecting the list item with this table.
>
> When something with an author-provided accessible name claims focus, the
> expected behavior is for the screen reader to present that focus change
> and the accessible name. That's what Orca is doing. I don't see a good
> way to fix this without coming up with a custom hack specific to gmail.
> I don't know if that's what the other ATs are doing, or if they have
> something making it obvious that this table is something which should be
> presented, or if they're ignoring the crazy-long name of the list item
> and essentially doing a say all of the content.
>
> Given that the entire rest of the message has been made the accessible
> name of the item with focus, I think the way to fix this would be for
> gmail to include the header information as part of the accessible name.
> Then Orca would present it.
>
> --joanie
>
> On 2/20/19 4:44 PM, Nimer Jaber via orca-list wrote:
> > Hello,
> >
> > I am wondering if anyone can reproduce this, and if there can be a fix
> > implemented, or if this is a Firefox bug?
> >
> > 1. Enable ORca, and navigate to gmail.com <http://gmail.com>. (Make sure
> > that keyboard shortcuts for Gmail are enabled in Gmail settings>>general.
> > 2. Enable Focus Mode Sticky, and press j to jump to a conversation.
> > Press enter to open that conversation.
> > 3. Press n to jump to the first message.
> > Expected: The screen reader would read the sender information, as well
> > as the message. This is the behavior that occurs in all other screen
> > reader combinations including Chromevox, Voiceover, NVDA in Firefox and
> > Chrome, and JAWS.
> > Actual: The sender information is not read. The message is read, but in
> > order to read the sender information, one must use browse mode.
> >
> > Thanks.
> >
> > -- 
> > Cordially,
> >
> > Nimer Jaber
> >
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