Re: [orca-list] Off topic discussions

[Luke Yelavich <themuso ubuntu com>]

On Sat, Feb 28, 2009 at 03:40:43AM EST, Willie Walker wrote:
> If audio or accessibility doesn't work on your favorite distribution of  
> the week, report it to the operating system distribution.  They are the  
> ones who need to solve those kinds of integration problems and they are  
> the ones who need to know about it.  If you have a link to the bug  
> report that you filed with the operating distribution, you might post it  
> here as a means to help other people know that the problem is known and  
> has been logged.  Diagnosis and debugging an OS integration issue,  
> however, probably should take place with the OS distribution and not on  
> the Orca list.

May I also add that reporting bugs does not mean posting to a mailing list, and hoping a developer will do 
something about it. The best way, not just for Ubuntu, but for any distribution, is to go to that 
distribution's bug tracker, and file a bug. If you are not sure what package to file the bug against, then 
ask on the mailing list, and file the bug once you are given an answer as to the package in question. Filing 
a bug is the best way for your issue to be recorded, and hense not forgotten about. Developers receive a lot 
of email traffic, including mailing lists, and bug reports on mailing lists can be lost very easily because 
of this.

For Launchpad which is Ubuntu's bug tracker, it is very easy to file a bug, even via email. Please check 
http://help.launchpad.net for more information. Even some developers use email to deal with b ugs, since it 
allows efficient use of time, without having to wait for web pages to load. If you find getting around the 
launchpad site difficult, I suggest you consider filing a report via email. Note you need to sign up for a 
launchpad account before you can file bugs against Ubuntu.

Luke