System no longer connects to wifi network after router firmware upgrade, how to troubleshoot more?
- From: Alan Tu <8libra gmail com>
- To: networkmanager-list gnome org
- Subject: System no longer connects to wifi network after router firmware upgrade, how to troubleshoot more?
- Date: Sat, 4 Sep 2021 08:52:41 -0700
Hello, A router firmware upgrade has caused my network-manager system not to be able to connect to the
fastest wifi access point. I'd like to know how to troubleshoot exactly what is going on so I can provide
feedback to either the NIC driver maintainers, the software stack, the Asus firmware people, etc.
I'm running Debian testing (v11 + updates.) network-manager is at version 1.30.6-1. The NIC is an Asus USB
dongle running the rtl8814au module from aircrack-ng. The access point is an Asus RT-AX88u router (irony, I
know).
This system was connected to a wifi network called wln. Because of old smart speakers, I had to split my
network. wln runs on the 5 GHz band and "wln_legacy" runs on the 2.4 GHz band. The server was connected to
the wln SSID.
I upgraded the Asus router firmware, a mistake in hindsight. My Windows tablet and my iDevices are talking
with the 5 GHz wln network just fine as before. But network-manager (or something underneath that) is not
able to connect.
The wln network is still visible:
$ nmcli dev wifi list
...
* 04:D9:F5:FA:D4:F8 wln_legacy Infra 7 540 Mbit/s 87 ▂▄▆█ WPA2
04:D9:F5:FA:D4:FC wln Infra 52 540 Mbit/s 24 ▂___ WPA2
But when trying to bring the wln connection up, I see messages in the system journal like this:
Sep 03 12:46:11 raptor NetworkManager[555]: <info> [1630698371.4330] device (wlx1831bf53a3a2): Activation:
starting connection 'wln' (afc892b2-7e5f-45a5-9858-16a155bc8bb3)
Sep 03 12:46:11 raptor NetworkManager[555]: <info> [1630698371.4384] device (wlx1831bf53a3a2): state change:
disconnected -> prepare (reason 'none', sys-iface-state: 'managed')
Sep 03 12:46:11 raptor NetworkManager[555]: <info> [1630698371.5565] device (wlx1831bf53a3a2): state change:
prepare -> config (reason 'none', sys-iface-state: 'managed')
Sep 03 12:46:11 raptor NetworkManager[555]: <info> [1630698371.5575] device (wlx1831bf53a3a2): state change:
config -> need-auth (reason 'none', sys-iface-state: 'managed')
Sep 03 12:46:11 raptor NetworkManager[555]: <info> [1630698371.5637] device (wlx1831bf53a3a2): state change:
prepare -> config (reason 'none', sys-iface-state: 'managed')
Sep 03 12:46:11 raptor NetworkManager[555]: <info> [1630698371.5751] device (wlx1831bf53a3a2): supplicant
interface state: disconnected -> scanning
Sep 03 12:46:37 raptor wpa_supplicant[564]: wlx1831bf53a3a2: Reject scan trigger since one is already pending
Sep 03 12:46:37 raptor NetworkManager[555]: <info> [1630698397.1961] device (wlx1831bf53a3a2): state change:
config -> failed (reason 'ssid-not-found', sys-iface-state: 'managed')
How can I gather more debug information, to better articulate what is going on? I'd appreciate some pointers!
Thank you in advance.
Alan
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