Re: debug connection issue with network-manager-fortisslvpn



Hi,

Thanks for the elaborate answer, much appreciated.

I did some tests and it seems the issue on Solus was different from the one on Arch which is now working again (configuration error on my end).
However the issue on Solus seems with the plugin itself. The error in journald is:
pppd[11604]: Couldn't load plugin /usr/lib64/pppd/2.4.5/nm-fortisslvpn-pppd-plugin.so
pppd[11604]: /usr/lib64/pppd/2.4.5/nm-fortisslvpn-pppd-plugin.so: undefined symbol: _nm_utils_ascii_str_to_int64

After looking around This appears to be an issue common in multiple distributions.

Fedora:     https://bodhi.fedoraproject.org/updates/FEDORA-2017-7a6f98d7ef
Red Hat:    https://bugzilla.redhat.com/show_bug.cgi?id=1513320
Gentoo:     https://github.com/gentoo/gentoo/commit/fffd4eeec18894724408f7930599b707504121a1

Gentoo already integrated your fix.
I'd like to have this fix available in Solus as well but I prefer not to patch issues downstream.
Is there a new release or a hotfix pending?

Cheers,
San


On 02-01-18 09:39, Thomas Haller wrote:
On Tue, 2018-01-02 at 00:01 +0100, Sander Smid-Merlijn wrote:
Hi,

I'm new to this mainling list so forgive me if I'm asking things that
have been answered here before. To connect to my companies network I
use
the openfortivpn which implements Fortigate SSL VPN solution. There
is a
network manager plugin for this vpn implementation as well and I'd
like
to use it.However so far I've been unable to connect with this plugin
and the information on why it fails is limited to the following error
message:"Activation of network connection failed."

I've encountered this issue on two different distributions (arch and
solus) so it's not distribution specific. I've tried the 1.5.0 and
1.6.0
version of openfortivpn with 1.2.6 of the network manager plugin.

I'm unsure where to find debug information or how to enable more
verbose
logging but so far I haven't found anything.I've looked at the usual
places (dmesg, journalctl and /var/log) but haven't found any
relevant
information. Can anyone provide me with information, or links to
sources
that contain information, on how to find the issue myself.

Thanks!
San

Hi,


looking at the logfile of NetworkManager might be helpful.
You should enable debug logging level though.
See the hints at https://cgit.freedesktop.org/NetworkManager/NetworkManager/tree/contrib/fedora/rpm/NetworkManager.conf

You can also enable more logging for the plugin, by enabling the
VPN_PLUGIN logging domain too.
Note that

  level=TRACE
  domains=ALL

does not enable VPN_PLUGIN:TRACE level. It does so, because this
logging level might cause sensitive data to be logged(*), so you have
to explicitly enable it via

  level=TRACE
  domains=ALL,VPN_PLUGIN:TRACE


(*) check the logfile before posting.


best,
Thomas



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