Re: [jokosher-devel] website update

["Jono Bacon" <jonobacon gmail com>]

Heya,

> I understand that you don't like the "Help Button" but it is well known that
> you only have a few seconds to get the user sent in the right direction and
> as I know from my frustration all too often sites fail at this first step.
> Help on the bar is good but the "Help Button" sends anybody frustrated and
> about to give up in the right direction without having to read the bar. They
> should then be taken to a list of common early problems; FAQs are to general
> and you get lost in the noise. Link back to the FAQs and anything else for
> further information are however very helpful.

I never said I didn't like it. Its not on the current site because I
just didn't get round to it. :P

I will look into adding it. :)

> A good way to categorise the common early problems is by the error messages
> received by the user (hopefully he will get some) because that is the way
> the problem is seen. I expect the list of known installation problems will
> grow quit quickly but will remain relatively short. Clear and precise
> answers to specific questions will help everybody resolve the issues
> quickly. An email address or a form to ask specific questions on would make
> it even more helpful for the lost and blind, me included. The question page
> should also encourage the novice into providing the right information,
> remember he may have installed "Ubuntu 5" just so he can have Jokosher and
> he probably doesn't know anything about Gstreamer and Gnonlin.

Yeah, and understanding expected problems is an iterative proces - we
need to understand the common stumbling blocks and errors that people
face when using Jokosher. The forums will be a brilliant source for
this kind of data. :)

 Jono