Re: setting expectations

[Jan Gentsch <gentsch ifm uni-hamburg de>]

Alright, once more a brief description of how things work.
 you have a question -> you ask it
     \-->no one knows the answear --> no one answears you (that's tough but
what do you want to do about it),
      |                                                                try
again some time maybe someone finds out the answear some time.
      |
      | --->answear/problem is known --> the persone doesn't answear,
because he overlooked your question,

\         is busy, doesn't have the time, doesn't feel like it today (that
is bad luck indeed)
                                                                     |->
you are being answeared --> you are happy

 The bottom line is, I will not aknowlede your problem as I don't have it
and know nothing about (you end up getting hundreds of mails thank you for
writing, that is not what you want either). As this is not kind of a
sponsored help line you are always at the mercy of the ones on the list.
You should just assume everyone is willing to help out, but isn't always
able to. That I believe does hold true for the large majority of the list
subscribers. Considering all this, resending is not a measure for getting
noticed, it allows for some time to experience the same problem and/or come
up with a solution if that takes a bit longer.

Jan

Nate Thompson wrote:

> A poor sap stands at the edge of a well, looking down into the deep,
> dark, black unknown.  He hears conversation coming from the depths.  He
> decides that he has a question or a comment to add to this discussion.
> He talks, at first meekly, into the well.  He hears nothing answering
> him back.
>
> Undeterred, the poor sap decides to ask again, this time louder.  He
> screams into the well and waits for an answer.  At last he hears
> something coming back....  Alas, it is only the sound of his own voice,
> mocking him as it echoes back to him from the deep, dark, black hole.
>
> OK,
>
> So I have been trying to compile Gnome from CVS.  I am getting errors.
> Michael Harnois has been getting these (apparently same) errors.  We are
> both having trouble compiling gnome-core.  There is a message with a
> subject of, "gnome-core bombs mightily" describing the error.  A day
> later there is another message repeating the error.  I am having the
> same problem, so I speak up also.
>
> My question is this:  what should my expectations be as to getting a
> question / problem at least acknowledged on this list?  I have seen many
> posts recently about this problem.  I understand that the programmers
> are busy.  What can we do to resolve this issue?
>
> ****  No, I don't think a question should have to be posed 2-5 times to
> get a response.
>
> I would love to be able to answer some of these questions.  However, I
> obviously don't know enough to do this yet.  I will gladly go look in
> the faq.  The information I am asking for is not in the faq.
>
> ****   The FAQ, by the way, tells us to ask questions on this list!!!!
>
> I don't mean to sound too angry.  It is, however, frustrating to find a
> reference, ala the faq, which tells us to ask questions on this list,
> only to never get questions answered.
>
> PLEASE HELP!
>
> Nate Thompson
> nate@thebog.ml.org
>
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