Re: Empathy: No protocol installed

I agree we should probably document this.

PackageKit isn't standard enough that we should call it out though, we should point the user to installing the backends - most distros have a Telepathy metapackage that installs the most common ones.


On Sun, Aug 23, 2009 at 7:50 PM, Shaun McCance <shaunm gnome org> wrote:
If you don't have any Telepathy backends installed,
the Accounts dialog gives tells you this:

 No protocol installed
 To add a new account, you first have to install
 a backend for each protocol you want to use.

Should we add a page for this?  Is this something
we can even talk about in a generic way, or is it
too distro-dependent?  Are enough distros using
PackageKit that we can talk about that?

I suspect most distros install at least the Jabber
backend by default, if they install Empathy, so
this error is probably rare.  But we might need
generic instructions for installing backends to
reference from pages for IRC or other protocols
that might not have backends installed by default.


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