Re: Can't calibrate the display with an X-Rite "eye-one display 2"

[Federico Bruni <fedelogy gmail com>]

2013/11/5 Federico Bruni <fedelogy gmail com>

2013/11/4 Richard Hughes <hughsient gmail com>

On 25 October 2013 01:53, Federico Bruni <fedelogy gmail com> wrote:
> I've tried the USB2 port but I still get the error:

> Possible culprits? systemd? kernel?

Are you able to try the hardware on a different computer?

I've just tried an old laptop. Here's what happens:

1. the first time, when I hit Apply, I'm redirected to the color manager window

2. the second time I try, the application crashes

this is dmesg:

[  727.340191] usb 4-1: new full-speed USB device number 2 using uhci_hcd

[  727.502320] usb 4-1: New USB device found, idVendor=0765, idProduct=5020

[  727.502333] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0

[  727.502341] usb 4-1: Product: ColorMunki Display

[  727.502349] usb 4-1: Manufacturer: X-Rite, Inc.

[  727.509522] hid-generic 0003:0765:5020.0002: hiddev0,hidraw0: USB HID v1.11 Device [X-Rite, Inc. ColorMunki Display] on usb-0000:00:1d.1-1/input0

[  802.348795] gnome-control-c[5236]: segfault at 8 ip 0809ebd4 sp bfd35710 error 4 in gnome-control-center[8048000+38b000]

 

I've just tried another computer (my desktop PC at work) and I get a different error. This is related to udev, I hope it's easier to sort it out:

[91692.216029] usb 5-2: new full-speed USB device number 2 using uhci_hcd
[91692.388032] usb 5-2: New USB device found, idVendor=0765, idProduct=5020
[91692.388038] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[91692.388041] usb 5-2: Product: ColorMunki Display
[91692.388043] usb 5-2: Manufacturer: X-Rite, Inc.
[91692.395135] hid-generic 0003:0765:5020.0002: hiddev0,hidraw1: USB HID v1.11 Device [X-Rite, Inc. ColorMunki Display] on usb-0000:00:1d.1-2/input0
[91693.188744] udevd[23425]: failed to execute '/lib/udev/usb-db' 'usb-db /devices/pci0000:00/0000:00:1d.1/usb5/5-2/5-2:1.0': No such file or directory
[91821.876018] usb 5-2: reset full-speed USB device number 2 using uhci_hcd

I have /lib/udev/usb-db but usb-db is not in the PATH (I have only usb-devices in the path). Also I don't have the directory /devices

These are the USB ports:
$ lsusb
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 002: ID 0765:5020 X-Rite, Inc.
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub