Re: Getting started triaging



Hi Nick,

Am Mittwoch, den 17.12.2008, 18:24 +0000 schrieb Nick Griffiths:
> 561293: This has been confirmed twice, isn't a duplicate (as far as I
> can tell) and contains all the necessary information. However, I don't
> agree with the severity value it has been assigned. I propose
> progressing it to NEW and changing severity to Critical (as it
> frequently crashes).
> 
> 563542: Mark as a duplicate of 560566
> 
> 560566: Progress to NEW

Sounds good. I've given you permissions. Please use them wisely. :-)
Beside the triage guide, I normally say:
1) Use common sense. 2) If unsure, don't do it - ask first.

andre
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