new "dup+fixed" stock answer
- From: Christian Kirbach <christian kirbach googlemail com>
- To: gnome-bugsquad gnome org
- Subject: new "dup+fixed" stock answer
- Date: Fri, 23 Feb 2007 23:06:12 +0100
hi folks,
I'd like to point out that we now have a new stock response "dup+fixed".
Obviously it
should be used in the case that the triaged bug is a duplicate of an
already fixed bug.
We now have the chance of giving positive feedback to our users, and I
hope this will
improve Gnome's image.
The text is
Thanks for taking the time to report this bug.
This particular bug has already been reported into our bug tracking
system, but we are
happy to tell you that the problem has already been fixed. It should be
solved in the
next software version. You may want to check for a software upgrade.
Yes, I know the term "next software version" is quite vague. However we
have to remember
that the target audience is the common user, and he/she is not intrested
in software
development details.
We also have improved "fixed-in-head" and "fixed-in-stable" stock answers.
Happy bug hunting
--
Christian Kirbach
Christian Kirbach siemens com
+49 176 23861781
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