Re: [Gimp-web] [Gimp-developer] Alexandre Prokoudine attacks on GIMP critics around the Web

[C R <cajhne gmail com>]

Happy you've found that support group you were looking for. :)

Wishing you a speedy trauma recovery,
-C

On Fri, 16 Nov 2018, 11:04 Niccolo Brogi <nkkollaw gmail com wrote:

> ...in the meantime, I'm getting emails from people that see the whole
> thing exactly like me, and I assume fear harassment and won't say it out
> loud.
>
> How sad is this culture you've created.
>
> On Fri, Nov 16, 2018 at 9:50 AM C R <cajhne gmail com> wrote:
>
> > As someone who has worked many years alongside (at the desk next to)
> > customer service reps, I can verify that no amount of organisation or
> > pleasantries can quell the entitlement of anyone who thinks you owe them
> > something. Be that x feature in GIMP, or x release date for the next GIMP.
> > People are very much the same in that regard, and it's crushing to have to
> > deal with it all the time.
> >
> > People can be banned from the mailing list if they make too much of a
> > fuss, but I have to say Alexander's way of handling things is a nearly
> > flawless mix of not taking any shit (which, after all, why should GIMP
> > contribs suffer this after donating time to provide free software for the
> > world?) and being concise and helpful to those who approach with a
> > constructive attitude (as part of the community).
> >
> > We have not always seen eye to eye on things, but I'm always learning
> > stuff about handing trollish behaviour from this mailing list, thanks
> > primarily to Alex, also recognising the behaviour in myself and doing my
> > best to avoid making the same mistakes as people who can only complain
> > rather than be helpful (Alex PMs me if I go to far to the ranty side, even
> > in his defence). So that definitely isn't broken.
> >
> > Alex saves us on a regular basis from having to deal with trolls on all
> > our media platforms while keeping all ports of communication open for our
> > users.
> >
> > Every project should have one, but he's ours! ;)
> >
> > Just my thoughts.
> > -C
> > On Fri, 16 Nov 2018, 08:17 Alexandre Prokoudine via gimp-developer-list <
> > gimp-developer-list gnome org wrote:
> >
> > > пт, 16 нояб. 2018 г., 6:40 Trevor Rose tarose trevor gmail com:
> > >
> > > > 3 — the solution to the problem is to tighten up your communications
> > > > channels, and to use some other technology rather than just an email
> > > group,
> > > > and in which alternative system a person must be logged in, and each
> > > post,
> > > > thread and comment/reply is not only better organised, but can be
> > > > identified as per user ID, GROUP, and ROLE ... PLUS AND MOST
> > > IMPORTANTLY
> > > > you can constrain each unit of communication by using mandatory fields
> > > and
> > > > filters, in order to force clearer communication and remove some
> > > amount of
> > > > abuse, while also being able to ban anyone who takes their passion
> > > beyond
> > > > an accepted threshold/limit.
> > >
> > > Hi Trevor,
> > >
> > > I'm afraid I'm not a big believer in technical constraints as means to
> > > manage a community. We have a history of making it difficult for people
> > > to
> > > contribute to GIMP in any way. I would hesitate to make it even harder.
> > >
> > > Your suggestion boils down to making initial communication more
> > > complicated
> > > while, indeed, more structured. It also seems to suggest some sort of
> > > pre-moderation which puts a heavier burden on those of us involved with
> > > moderation.
> > >
> > > So mailing lists are a tool that keeps communication open enough and
> > > takes
> > > just about the right amount of time to keep our sanity at the cost of
> > > rare
> > > outbursts like this one.
> > >
> > > Having said all that, I would still appreciate examples of what you
> > > consider superior communication channels.
> > >
> > > Alex
> > _______________________________________________
> > > gimp-developer-list mailing list
> > > List address:    gimp-developer-list gnome org
> > > List membership:
> > > https://mail.gnome.org/mailman/listinfo/gimp-developer-list
> > > List archives:   https://mail.gnome.org/archives/gimp-developer-list
> > --
> Niccolo.