[Gimp-user] I can't even access Help!

[Susan C Davis <lilarose1941 yahoo com>]

 New user, or trying to be.....
I entered my first "search" to find a photo and was told I need to have "indexer daemon" activated.  I found 
online where to put a check mark to make this work in Computer, except it was already checked.
I am getting nowhere.  I am about ready to remove Gimp from my computer, but someone said it might help me 
fix my eBay jewelry photos better than Picasa.
I have spent months trying to do this.  Now your site actually doesn't give us much in the way of contacting 
Gimp people.  I finally found this address.
So, how to I get indexer daemon to work?  I can't even access the Help on the Gimp site.  I went to the 
online Gimp Help, and it isn't helping!  I think this program is far too advanced for me.
If I can't access a photo file, then what?