Re: Meeting Minutes Published - March 29th, 2011

[Martyn Russell <martyn lanedo com>]

On 04/15/2011 06:01 PM, Bastien Nocera wrote:
> On Fri, 2011-04-15 at 17:42 +0100, Martyn Russell wrote:
> That's backwards. We're in early discussion about what we should do to
> engage the companies. So, yes, having a mailing-list for all those
> interested companies would certainly be helpful. Having a "directory" of
> companies on the developer.gnome.org website was also mentioned.

What's backwards is discussing with one person who doesn't run a 
business how to engage with businesses. The more people you ask, the 
more ideas you will have to choose from.

> This is the sort of ideas that we're looking to get some information
> about, eg. what means of communication would be best to engage the
> companies in the first place.

I see.

> > Do you have more context here, or an example even?
>
> In my case, mostly migrating from Solaris to Linux APIs. In the case of
> GTK+ apps, I'd expect, migrating my app from Windows to Linux.

OK.

> > > - best practices when needing to change the implementation
> >
> > We can provide that (if you mean specific code bases like GTK+). Kris
> > Rietveld (from Lanedo) even did a talk about it last year at GUADEC
> > which might be available somewhere. He spoke about vendor specific
> > branches and working with upstream repositories.
>
> No. Not GTK+'s implementation. The customer's application's
> implementation.

In our experience, it's not always about the customer's app, sometimes 
GTK+ needs improving too.

> > > - (possible) bugs found in underlying libraries that (might) need
> > > fixing, usually caused by bad or lacking documentation, or actual bugs.
> >
> > What's the question here?
>
> I think there's quite a bit of confusion there about what developer
> support is, so I'll rephrase it. It's gtk-app-devel-list or
> StackExchange with somebody on the other end that's being paid to answer
> you, and that can be sued if they don't deliver. Via e-mail. Or phone.
> Or through a web interface.

I see.

> > The above is, at best, hard to interpret. If you have a formal list of
> > things to ask, please make it public here and I can reply certainly.
>
> Do you, or any other companies in the GNOME eco-system provide developer
> support as defined above? If not, then Andreas doesn't need to speak to
> Ryan, and the problem is solved. We wouldn't have a good case to edge
> companies that write their software in-house towards GTK+.

Yes, we have provided support like this for companies before. Imendio 
even offered to it BT when I was working there.

--
Regards,
Martyn