Re: gtk configuration problem

[Shaun McCance <shaunm gnome org>]

On Tue, 2009-07-21 at 12:23 -0400, john palmieri wrote:
> Hi Soumen,
> 
> Foundation list is not a technical list.  Please go here
> (http://mail.gnome.org/mailman/listinfo) to find a more appropriate
> list in the future (gtk-list might be a good starting point).  I also
> suggest going on Freenode irc and chatting with people in #gnome or
> #gtk.   Since you are running into a basic problem I can help you
> with, I'm going to e-mail you off list.

This seems to happen relatively frequently, and I suspect
it's because of the Support section here:

http://www.gtk.org/development.html

  If you want to help the GTK+ project by donating money OR
  perhaps your company wants to pay someone to develop GTK+,
  you can email the GNOME foundation. Any donations to GNOME
  for GTK+ will ONLY be spent on GTK+.

Then there's a link to email foundation-list.  The paragraph
is pretty clear if you read it.  Unfortunately, people don't
really read pages like this.  They see "Support" and a big
blue like and click.

Two ideas on how to address this come to mind.  We could
put some sort of admonition there reiterating that the
link is only for certain types of support.  It would have
to be big and in your face to ensure people read it.

Alternatively (and I think this is better), *first* have
a link for community support, then the foundation link.

--
Shaun