Re: [Evolution] Evolution closes when double clicking to open an email

[Andre Klapper <ak-47 gmx net>]

On Sun, 2019-06-30 at 14:28 -0700, Bert Struik wrote:
> Evolution 3.28.5-0ubuntu0.18.04.1 64bit
>
> Evolution closes when double clicking an email to open it, and being
> unable to see images included in the email.

That sounds like an application crash.

> In attempt to fix it, Evolution was un-installed and re-installed
> from the Ubuntu software manager. Same symptoms. Un-installing and
> re-installing kept all email, contact and calendar files and
> accounts, so those were not un-installed with the program.

That's intended behavior.
Uninstalling an application should not lead to loss of user data.

> Do you have any solutions before I completely reformat the harddrive
> with a re-install Ubuntu 18.04?

Get a backtrace which includes debug symbols. This requires you to
install debug packages first. How that's done is up to your distro.
From a quick search, https://wiki.ubuntu.com/DebuggingProgramCrash and
https://wiki.ubuntu.com/Backtrace might be relevant.

Cheers,
andre
--
Andre Klapper  |  ak-47 gmx net
https://blogs.gnome.org/aklapper/