Re: [Evolution] Emplying trash folder

[Patrick O'Callaghan <poc usb ve>]

On Mon, 2010-04-19 at 11:00 -0400, Jonathan Jacobs wrote:
> On Sat, 2010-04-17 at 09:59 -0430, Patrick O'Callaghan wrote: 
> > On Sat, 2010-04-17 at 09:45 -0400, Jonathan Jacobs wrote: 
> > > On Fri, 2010-04-16 at 14:57 -0400, Jonathan Jacobs wrote: 
> > > > > My mother has a boat load of emails that she is trying to delete. 
> > > > >  Evolution is having a problem doing that.  I have posted a bug but 
> > > > >  only a few people have had this problem and they have Ubuntu 9.10.  No 
> > > > > error messages pop up, the emails just sit in the trash folder and do 
> > > > >  nothing. 
> > > >
> > > > Does the user understand the Evo deletion model: mark the message 
> > > > Deleted, and later on Expunge the folder? 
> > > >
> > > > Is the account in question local (POP) or remote (IMAP, Exchange, etc.)? 
> > > >
> > > > If the account is local, check the size of the offending folder (not 
> > > > Trash but the the folder she's deleting from, probably Inbox). If it's 
> > > > close to 2GB, that may be the problem. ALso make sure there is at least 
> > > > 2GB free space on the filesystem that holds /tmp. 
> > > >
> > > > poc 
> > >
> > > Thanks for helping me with this problem. The error that I saw was 
> > >  "Error while expunging folder".  It is a pop3 account and the emails 
> > >  are just regular emails.  No attachments.  She deletes from IN box and 
> > >  expunges from trash folder.  Lots of free space.  I deleted what was 
> > >  in the /tmp folder and rebooted and I get the same error.  Please, any 
> > >  other ideas? Jonathan 
> >
> > Once again, check the size of the Inbox file, e.g.: 
> >
> > ls -lh ~/.evolution/mail/local/Inbox 
> >
> > If it's close to 2GB, surgery will be required. This is because Evo 
> > can't handle mbox-format files larger than this. Expunging trash from an 
> > mbox file implies making a copy of the file, which is how this situation 
> > can arise. 
>  
> If mbox file is less than 2 GB then have a look at 
> http://www.go-evolution.org/FAQ#Why_do_I_get_an_error_.22Summary_and_folder_mismatch.2C_even_after_a_sync.22.3F
>  
>
> - Akhil 
>  
> I found out that her Inbox is 17mb in size.  So what kind of surgery does the computer need?

17MB is entirely reasonable so that doesn't look like the problem. Next
question: what are the file permissions on the folder (should be 600),
and on the /tmp directory (should be 1777)?

Also, make sure the user owns ~/.evolution/mail/local/Inbox.

poc