Re: [Evolution] Bug

[Rob Cambra <rcambra amesbury com>]

I guess I should clarify some here - users don't have evo set to fetch Internet content by default.  It appears that the default behavior of evo is to allow hyperlinks but not graphics from inbound HTML-based e-mail.  When a user clicks on a hyperlink in a message that opens a web page or other Internet content regardless of whether or not they've "Loaded images", we've seen the Evolution reading pane crash.  It appears the behavior happens when evo tries to call FireFox or other applications.  I hope this helps.

Regards,
RC

-----Original Message-----
From: Paul Smith <psmith gnu org>
Reply-To: psmith gnu org
To: rcambra amesbury com
Cc: evolution-list gnome org
Subject: Re: [Evolution] Bug
Date: Sat, 27 Oct 2007 00:59:42 -0400

On Fri, 2007-10-26 at 08:23 -0400, Rob Cambra wrote:
> For instance, when a user receives an HTML message with graphics and
> other content fetched from Internet locations, the reading pane (lower
> right pane) freezes.

I'm not sure this is really the problem.  By default Evo doesn't fetch
any images or content, so unless your users have enabled that to happen
by default (why?!?!) it shouldn't be a problem.

Maybe you're seeing this bug:
http://bugzilla.gnome.org/show_bug.cgi?id=435620

I still run into this in Evo 2.12; it would be nice if someone fixed it.
There should be plenty of info in the bug and attached emails to allow
it to be reproduced and fixed.  The problem might be in gtkhtml though,
not Evo per se.  Note that in order to be this bug, the CPU must be
active while Evo tries to display the message.  If the CPU is idle it's
something else (you didn't mention either way).


Other than that and a few other small glitches Evo 2.12 has been easy to
upgrade to and works better than previous releases.  I do get occasional
hangs for no apparent reason (no CPU overload), but they don't last that
long.

-- 

Rob Cambra, MCSE, CCA
Amesbury Group
IT Manager
Sealing Solutions Division
Extruded Products Division
Tel: 704.978.2888
Cell: 704.929.0966
Fax: 703.991.0043
E-mail: rcambra amesbury com

Scientia est potestas

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