Re: [Evolution] Reply with option

[Philippe Chartier <chartiep cybersciences com>]

Le ven 09/05/2003 à 14:13, Webmaster a écrit :
> I am a member of a support team, as such its quite important that I
> reply to customer emails promptly. One feature that enables me to do
> this is a "reply with" feature. I have about 50 standard replies set up
> which answer the normal customer inquiries I get. 
>
> So, when I get an email I can right click on it, chose reply with, and
> then select what text passage to reply with.
>
> Is this feature (or anything similar) available on Evolution.
>
> Thanks!

I have to reply to a lot of customer mails myself and for this task I'm
using, as you do, a bunch of standard replies.

In Evolution, I created different signatures corresponding to my
standard replies.

When I reply to a message, I simply choose the appropriate signature in
the option list in the composing window.

It works very well.

Ciao!

-- 
Philippe Chartier <chartiep cybersciences com>
http://www.cybersciences.com