Re: [Ekiga-list] STUN issues with Ekiga 4.0.1 and RENAVISIO ?

[Samuel VISCAPI <samuel viscapi univ-montp2 fr>]

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Hi Eugen,

No, I don't have the same error message on my machine. I used to have
it though, but that was before we configured our network to fit
Ekiga's requirements.

And I don't know whether there's a firewall installed on his computer.
I'll check that ASAP using Wireshark :)

Cheers, and thanks for your help !

Sam

Le 17/09/2015 22:59, Eugen Dedu a écrit :
> On 17/09/15 14:16, Samuel VISCAPI wrote:
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> >
> > Hi all,
> >
> > One of my colleague is having issues with his Ekiga setup.
> >
> > We are running the same version of Ekiga (4.0.1) on similar
> > machines (Ubuntu 14.04 x86-64). The only difference is that he's
> > using KDE, while I'm using Unity.
> >
> > We are on the same physical network, with ports range already
> > opened for Ekiga.
> >
> > While I can dial in the SIP number of a RENAVISIO conference and
> > reach the bridge without any problem (as I told you before in a
> > previous e-mail), it just doesn't work on his side... He still
> > get the same error message about Ekiga not being able to
> > configure the network automatically...
>
> Do you have this message too (on Unity machine)?
>
> > Here is an excerpt of his logfile (ekiga -d 4), where one could
> > see some STUN related errors:
> >
> > 2015/09/17 13:42:49.161      0:02.608    StunDetect...a965e31700
> >  STUN    No response to STUN server 217.10.68.152:3478 2015/09/17
> > 13:42:49.161      0:02.608    StunDetect...a965e31700    PWLib 
> > Closing channel, fd=45 2015/09/17 13:42:49.161      0:02.608
> > StunDetect...a965e31700    PWLib Closing channel, fd=46 
> > 2015/09/17 13:42:49.161      0:02.609    StunDetect...a965e31700
> >  OPAL    STUN server "stun.ekiga.net" replies Blocked, external
> > IP 127.0.0.1
>
> The above two errors mean that on his machine there is surely a
> firewall which blocks packets to/from STUN server.  You could check
> this with wireshark for instance, look at STUN lines.  Are you sure
> there is no such firewall?
>
> Cheers,


- -- 
Samuel VISCAPI
LUPM - UMR 5299
Université de Montpellier - Campus Triolet
Place Eugène Bataillon - 34095 Montpellier cedex 5
Bât. 13, bureau 5, 1er étage
+33 (0)4 67 14 93 32
samuel viscapi univ-montp2 fr
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