Re: [Ekiga-list] Ekiga rings, but no buttons or menu items let me answer the call

["Greg Ferber" <ferber greg gmail com>]

It is only sometimes visible, but even when it is visible, the menu items
and answer call buttons are greyed out.

-Greg

-----Original Message-----
From: ekiga-list [mailto:ekiga-list-bounces gnome org] On Behalf Of Eugen
Dedu
Sent: Friday, May 17, 2013 12:37 PM
To: Ekiga mailing list
Subject: Re: [Ekiga-list] Ekiga rings, but no buttons or menu items let me
answer the call

On 17/05/13 20:53, Stuart D Gathman wrote:
> On 05/17/2013 12:34 PM, Greg Ferber expounded in part:
> > This has happened to me several times recently. Ekiga is connected, I 
> > can place calls if so desired, and someone calls me. I get the 
> > ringing sound, but none of the buttons or menu entries will let me 
> > pick up the call.
> >
> > Windows 7 x64, Ekiga 4.0.1, using SIP (specifically SimpleSignal 
> > service, which uses BroadSoft, in case that matters)
> >
> > Any clues?
> Heh. This is a big problem. I thought Windows was supposed to pop up 
> the call window instead of using notifiers? On unix desktops with 
> notifiers,

Indeed, it is strange that the call window is not automatically shown on
Windows.

Isn't the call window shown?  Is it never shown or only sometimes?

> ekiga pops up a notifier with Accept and Reject buttons. 
> Unfortunately,
> 2 out of 4 desktop systems tested have broken notifiers, so that you 
> can't answer calls on those desktops either. Working desktops so far 
> in Fedora are gnome-shell and mate (cinnamon and gnome-fallback are
broken).
> I've been campaigning for the developers to make always using the Call 
> window a config option, instead of relying the desktop environment to 
> tell the truth about whether buttons on notifiers are supported 
> (cinnamon lies) and assuming they actually work.

You are not alone, I have compaigned too, but I was told that the
notification is better visually :)  Maybe we can add a command line switch,
or a gconf (!) key for that?

> It is good to try to support notifiers by default, since that is more 
> elegant, and integrated with the desktop. But being able to fall back 
> to the call window without recompiling would be great.

It is supposed to fallback.  If it does not happen, the problem is surely in
notification implementation, not in ekiga.

--
Eugen
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