Re: [Ekiga-list] Ekiga 3.2.7: NOTICE: Could not send message

[Eugen Dedu <Eugen Dedu pu-pm univ-fcomte fr>]

On 18/11/11 12:38, Martin Swift wrote:
> Hi all,
>
> I've had my eye on ekiga for quite a while and now that I'm behind a
> router that I'm able to forward the necessary ports on, I would like
> to finally get it working.
>
> Things started out fine. Everything compiled well, my account shows up
> as registered (so the client seems to be able to communicate with
> ekiga.net). My friend also installed a client on her machine and
> registered for an account. I'm able to see her status (online, away or
> do not disturb) but neither one of us can contact anyone; neither each
> other nor 500/520 ekiga net). Sending text messages returns the error:
>   NOTICE: Could not send message
> echoed in the message window and calling results in the message

This usually means the other user is offline.  (In unstable version it 
really shows "Offline user".)

>   Call completed
> in message bar below the status selector.

You need to put somewhere the log for the call.

> This seems to be the same issue as reported here on the list nearly a
> year ago and confirmed by another user in January of this year:
>   <http://mail.gnome.org/archives/ekiga-list/2011-January/msg00014.html>
> I've not been able to find the resolution to this issue, but some
> emails are missing from the archives

As far as I see that person has not sent the log.

> I would attach logs and a screen-shot taken shortly after a failed
> call, but since the list won't allow messages over a certain size I've
> uploaded these to
>   <http://www.raunvis.hi.is/~martin/ekiga-call-message-01.log>
>   <http://www.raunvis.hi.is/~martin/ekiga-windows.png>

The problem is that the other person is offline:
2011/11/09 16:51:38.407	  0:15.584	Opal Liste...0xb283ab70	SIP	PDU 
received: 
rem=udp$86.64.162.35:5060,local=udp$178.19.49.71:14250,if=192.168.1.35%wlan0
SIP/2.0 480 Offline
CSeq: 4 MESSAGE

In fact, sending message to 500 does not work.  This is not a normal user.

Please send a log when sending to a normal user.

> Of possible interest might be the fact that neither service contact
> shows its status and the little bar-graphic under the status selector

There is no status associated with 500 or 520, that is why their status 
is "not working".

> shows nothing. I'm running Gentoo Linux (kernel 2.6.39 w/ Gentoo

The bar-graphic is only during a call.  Indeed, this is 
counter-intuitive, since in phones it is used always, not only during a 
call...

> patches opal 3.6.8 and ptlib 2.6.7) and she Windows Vista. The call
> seems to invoke complaints about there not being any SRV record found
> and the message gives the SIP status code 480 (Temporarily
> unavailable).
>
> Any help in resolving this issue would be greatly appreciated.

--
Eugen