Re: [Ekiga-list] Trying to debug ekiga

[Mariano Mara <mariano mara gmail com>]

Excerpts from Eugen Dedu's message of Wed Mar 31 15:21:31 -0300 2010:
> Mariano Mara wrote:
> > Excerpts from Eugen Dedu's message of Wed Mar 31 06:23:30 -0300 2010:
> >> Mariano Mara wrote:
> >>> Hi all,
> >>>  I'm using Ekiga in Ubuntu 9.10. The version is 3.2.6 (installed from
> >>>  ppa) and I use it with my company Asterisk PBX.
> >>>  The problem I have is that although I can connect to the PBX, when
> >>>  somebody call me (the popup informing me about the call appears without
> >>>  problem), as soon as I try to accept the call, the whole ekiga totally
> >>>  freezes and I have to kill it (the call always ends in the voicemail).
> >>>  As per the instructions I read in the wiki, I installed ekiga-dbg to
> >>>  see if I can get a meaningful message about the error so I run 
> >>>  $strace -osalida.txt ekiga
> >> It's not strace which needs to be run, but gdb, as shown in the wiki
> >> (please also execute with -d 4 in the same time).  Afterwards, attach
> >> the whole output.
> >>
> >>>  and reproduce the error. I get a log file with more than 62300 lines in
> >>>  it. How can I know if something useful is in it? Should I attach the
> >>>  whole file to the bug system?
> >  
> >     Ok, thanks for your feedback. I think I get it right this time. 
> >     Here's the link to the full log of gdb: http://freebsd-gnome.pastebin.com/0NETT2R8
> > 
> >     Although this time, when I try to reproduce, I can answer the call but
> >     ekiga freezes when I hangup on the ekiga side (In my cellphone I can
> >     still heard the noises coming from the ekiga side, just like I didn't hang),
> >     hope this log contains enough information for you to help me out.
> 
> This is a bug involving alsa
> (https://bugzilla.gnome.org/show_bug.cgi?id=593064) or pulse.
> 
> I do not know what to do, maybe trying without pulse.
> 
> http://mail.gnome.org/archives/ekiga-list/2010-March/msg00006.html might
> help too.
> 

Thank you very much for your advice. I changed the default options in
"audio devices" to HDA Intel (PTLIB/Alsa) in my Dell and it's now working.
The funny thing is that the default option is "Default (PTLIB/Alsa)" so
I thought they were the same and I didn't try with it when I first got
this issue.
Anyway, it's now working.
Mariano