Re: REMINDER Enquiry diaw.exe for commercial using

[Steffen Macke <dia diagramr biz>]

Dear Dirk Haller,

there were two answers to your initial mail. I guess you didn't receive 
them because
you're not subscribed to the Dia mailing list. You can find these 
answers as well as
additional information (similar questions have been asked before) in the 
mailing list's archive:

https://mail.gnome.org/archives/dia-list/2012-July/msg00031.html
https://mail.gnome.org/archives/dia-list/2012-July/msg00033.html

Below is another attempt to answer your questions

On 03.08.2012 17:05, Dirk Haller wrote:
> Please send a formal quotation with specify terms and conditions for
> delivery as well as availability, anticipated delivery time and delievery
> charges/proccesing fees and dealer discounts.
Dia is free software released under the terms of the GPL version 2
All the terms and conditions are specified in the license text:

http://www.gnu.org/licenses/gpl-2.0.html

There are no costs, though you might charge for shipping & handling and 
media, if you wish.
See the license text for the details.
> We also need to know which operating system the software supports.
If you look to dia-installer.de, you'll find binary installation 
packages for
Windows 7, Windows Vista and Windows XP, Linux and Mac OS X. Most Linux 
distributions ship with Dia.
> Also we
> need informations on which language
> do you´ll deliever the software.
Besides English, Dia has been translated to more than 60 languages. 
Though not all translations are complete.
An overview of the translation status is available from

http://l10n.gnome.org/module/dia/

As Dia is open source, you're free to add missing translations.

> At last let us know on which form the
> software will be delievered: Boxproduct or electronicaly delievery.
I'm not aware of any boxed Dia package. Is "Boxproduct" a hard 
requirement for you?
> How is the procedure after the first year if our customer buy the
> support/maintenance option. Will renewal this automatically and our
> customer must cancel this explicit ??
> If so we need to know the details about the cancellation procedure.
I'm not aware of commercial support for Dia.
You can get free support through the mailing list and/or the bug tracker.
Is this sufficient? Or do you need certain guaranteed response times?

Regards,

Steffen