Re: GitLab postmortem

[mcatanzaro gnome org]

On the whole, I'm really pleased with GitLab.

Especially really pleased with the ability to start discussions during 
reviews and mark comments as resolved. It's a bit of a shame we can't 
batch comments like on GitHub, but marking discussions as resolved is 
amazing and makes up for it.

The biggest problem by far has been Bugzilla migration. We still have 
tons of modules (e.g. gnome-shell, gnome-weather, geary, 
gsettings-desktop-schemas... just a few off the top of my head) which 
have still not completed Bugzilla migration. The very slow pace of 
migration is quite frustrating. Also, Bugzilla is quite broken right 
now, so you have to use Andre's direct links to get to the patch queue, 
bug list, etc. This would be a lot less frustrating once issues 
migrate, but in the meantime makes working with these modules almost 
impractical. Finally, it's just annoying to split discussion between 
Bugzilla and GitLab based on the time an issue was filed, or between 
patches and merge requests, for example.

I know it's a huge pain to do these migrations, but at least it's just 
a one-time cost and then we can be fully moved to GitLab.

On Tue, Dec 11, 2018 at 5:06 PM, Christian Hergert 
<christian hergert me> wrote:
> We have issue templates (although I haven't figured out how to set 
> them
> up for my projects), but not issue reply templates.

The issue templates are borderline useless though, because the ability 
to set a template as the default issue template is an EE feature. This 
means nobody ever looks at them. I tried these briefly but wound up 
removing them. I really want to be able to show users a short message 
or issue template before they report bugs....

> I really need reply templates to keep up with the number of bugs I 
> need
> to close after creation for a number of reasons.
>
>  * Dups
>  * Fixed in master, branch
>  * Out of scope
>  * User support
>  * Feature requests (I take note of requests, but we do not hold bugs
>    open, they only influence our roadmap).
>
> Failure to have reply templates results in grumpier replies from yours
> truly.

I really miss these canned replies too. It's just a small annoyance, 
but it would be nice to have.

Lacking some EE features is disappointing, but still, GitLab CE is much 
better than I was expecting. I'm very happy with how this has turned 
out (asides from the bug migrations). Apologies for my initial 
skepticism years ago. :)

Michael