Re: roadmap status update/update request

[William Jon McCann <mccannwj pha jhu edu>]

Hi,

Damon Chaplin wrote:
> Maybe a simple feedback questionnaire on gnome.org would be a start
> (avoiding the issue of voting), e.g.

It might be interesting for someone to study the effectiveness of the 
various systems of feedback currently available to the non-geek user. 
And then make recommendations for a better approach.  Until then we just 
go around in circles.

How do we define effectiveness?  Is the primary goal to empower the user 
or help improve the system?  And perhaps one of the biggest problems, 
how can you ever get positive feedback so that the sample pool is not 
distorted?

How can we study end-user behavior objectively without human interaction?

Actual humans become frustrated when they feel voiceless/powerless.  How 
can we open channels?  Create a Whack-A-Gnome/Kiss-A-Gnome game and try 
to correlate the ratio of smacks/smooches to user discontentment?  Ok, 
I'm joking.

PS. Do system like http://webtools.mozilla.org/hendrix/ actually work?

Jon