[Banshee-List] responding quickly to bug reporters

[Gabriel Burt <gabriel burt gmail com>]

Hey all!

I've slowly come to realize how important it can be to bug reporters
to get a response - almost any response - to their bug reports, and
ideally quickly.  It shows that people are listening, that this new
fangled system they just signed up for works, that people care, etc.
In the past I would avoid commenting on bugs unless I was specifically
trying to drive them toward a resolution.  But there is a lot of value
in just acknowledging receipt of the bug, that it sounds like a
reasonable and reasonably complete report, that you're sympathetic,
etc.

With that in mind, feel free to acknowledge bugs yourself!  You can
get e-mailed every time a new Banshee bug is filed, or you can just
browse the list of unconfirmed bugs.  I've updated
http://banshee-project.org/contribute/help-with-bug-reports/ with
information and links for doing that.

You don't need to be a developer or any special status within the
Banshee community to help with this.  You, today, in 3 minutes, can
make a Banshee bug reporter feel heard and valued.

Happy bug hunting and reporter acknowledging!

Gabriel