Re: [Evolution] Evolution not working - can't find a solution!

["Peter Barnes" <scribus operamail com>]

> ----- Original Message -----
> From: guenther <guenther rudersport de>
> To: evolution-list gnome org
> Subject: Re: [Evolution] Evolution not working - can't find a solution!
> Date: Thu, 01 Jun 2006 21:04:11 +0200
>
>
> On Thu, 2006-06-01 at 16:56 +0100, Peter Barnes wrote:
> [...]
> > > If it is the Mailer component crashing, a common cause is a
> > >     particular mail that crashes while being rendered. To prevent
> > >     rendering of the mail, you can disable the preview pane and set the
> > >     message display to 'source', which will display the raw message.
> > > >     Disable the preview pane:
> > >     $ gconftool-2 --set 
> > /apps/evolution/mail/display/show_preview --type bool 0
> > > >     Display the raw source message:
> > >     $ gconftool-2 --set 
> > /apps/evolution/mail/display/message_style --type int 2
> >
> > Thanks for the help Andre. I tried the individual components and it
> > was the mail causing the problem.
> >
> > Then I disabled the preview pane and set the message display to
> > 'source' in the way you suggested. I could then open Evo without
> > getting a warning message. I tried opening all the mail messages from
> > the last download. All opened OK except the one at the top of my list
> > which I assume was the last one to download. When I clicked on this it
> > gave the dreaded warning message, so I closed and opened Evo again and
> > deleted it.
> >
> > This message, as I have mentioned elsewhere, was a press release from
> > a respectable German manufacturing company and I have opened and read
> > it on a Windows PC. The only things I could see that might be regarded
> > as potential trouble were the facts that it had an umlaut in the title
> > and that it had five attached files amounting to several MB in total
> > size. But surely Evo can cope with this? So perhaps it was nothing to
> > do with the message itself.
>
> Yes, it can. :)
>
> Neither of those facts seems to be the issue here. If you still have
> that mail somewhere, I'd like to have a look at it (if it does not
> contain sensitive data). The *raw* mail, that is.

Guenther,
I put in the account the details and got back to normal. The email is in Trash so I guess it may be possible 
to let you have it - but I've gone and got myself back into the problem again! To see if the offending email 
was there, in the View menu I switched off Preview and switched on Message headers, then opened the Trash 
folder.

It was there and I clicked it once - no problem. Clicked it twice to view it and got the warning message and 
could only close Evo.

I opened Evo again and decided the best thing was to ask you what to do with the message. But that's when I 
went wrong - I guess I'm getting tired. To revert to normal, I went to the View menu and switched Preview on 
and Message headers off. But I forgot I still had the Trash folder set and the "bad" email was still selected 
in the list!

I've used the commands again as above:
    Disable the preview pane:
> > >     $ gconftool-2 --set 
> > /apps/evolution/mail/display/show_preview --type bool 0
> > > >     Display the raw source message:
> > >     $ gconftool-2 --set 
> > /apps/evolution/mail/display/message_style --type int 2

but they don't work now. When I start Evo, the Preview pane is still open and the warning message appears and 
freezes everything. Do I need different commands because the Trash folder is open?

When I get Evo back to normal I will forward the offending email if you can explain the best (safest!) way to 
do it.

Thanks,
Peter



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