Re: [Usability] Embedded help works better than standalone help

[Calum Benson <Calum Benson Sun COM>]

On 31 Mar 2006, at 00:33, Matthew Paul Thomas wrote:

> Then the HIG is wrong. (Calum, to chapter 11 with a pair of  
> scissors, please...) It is far, far better for brief explanations  
> of how to use a window to go in the window itself, than in separate  
> help where it is read much less often.

This, as I've mentioned before, was a policy that the Sun docs team  
were keen on, and I was persuaded at the time to back them up with  
some HIG verbage.

I'd agree that in reality, there are times when it is useful and  
times when it is not, and if somebody would like to suggest some  
alternative guidance in bugzilla to give developers some good  
guidance about which is which, I'd be happy to oblige.

Cheeri,
Calum.

--
CALUM BENSON, Usability Engineer       Sun Microsystems Ireland
mailto:calum benson sun com            Java Desktop System Team
http://blogs.sun.com/calum             +353 1 819 9771

Any opinions are personal and not necessarily those of Sun Microsystems