[Usability] Mail clients put the Subject field in the wrong place



On 15 Sep, 2005, at 11:39 PM, Alan Horkan wrote:

Please, please, please use the subject line.*

It is a big help if people summarise what they are trying to say in the
subject line. Better questions get a better response and people are more likely to put a little extra time and effort into their reply if the question is thoughtful and shows some effort has been made to
answer their own question.
...

Hynek was using Evolution, a mail client that -- like most mail clients -- puts the Subject field above the message body in the composition window. As long as mail clients do that, and as long as humans go through forms top-to-bottom, it won't be surprising that they usually don't use the Subject line to summarize a message that they haven't even written yet. As a result, e-mail recipients worldwide will keep suffering Subject lines of the form "Re: something" and "(no subject)".

--
Matthew Paul Thomas
http://mpt.net.nz/




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