Re: ModemManager: 3G option modem can't connect

[Dan Williams <dcbw redhat com>]

On Sat, 2010-07-24 at 16:01 +0800, bensonwu wrote:
> Dear Dan:
> 
> 	My modem (option GIO225) can works in fedora 13 and fedora 11. But it can't work in MeeGo (2.6.33.3-10 kernel version).
> 	I try the all serial ports, but not any response in minicom. In fedora 13 or 11, it's ok.
> 	Can you tell me Why ? thanks.

That's odd; but that would point to a MeeGo bug.  I'd suggest filing a
bug with MeeGo describing the problem.  They do patch their kernel
(well, everyone does even Fedora) which could be an issue, but it could
be any number of things. Could also be the laptop (unless you've tested
F13 on that same laptop as well).

Dan

> 
> Regards
> Benson
> 
> -----Original message-----
> From:Dan Williams <dcbw redhat com>
> To:bensonwu linpus com
> Cc:networkmanager-list <networkmanager-list gnome org>
> Date:Fri, 23 Jul 2010 12:38:38 -0700
> Subject:Re: ModemManager: 3G option modem can't connect
> 
> On Fri, 2010-07-23 at 21:44 +0800, bensonwu wrote:
> > Dear Dan:
> >  
> >       Modem (option GIO225) have any output and can't input anything when open the minicom. sometimes, it have output "ok". then i input the "at" ,but the minicom have any response and i don't input anything.
> 
> Option modems have between 2 and 5 serial ports though, and not all
> ports respond to AT commands.  Usually lower numbered ports are AT
> capable.  Does this modem work on other machines and/or in Windows?
> 
> I've got a 225 and it works for me at least on Fedora 13 with a 2.6.33.5
> kernel.  So we should make sure your hardware works first, then start
> narrowing it down to kernel/driver/etc.
> 
> Dan
> 
> > 	My kernel version 2.6.33.3.The system is MeeGo.
> > 	Is the drive problem? but my modem (option GTM380) is ok, it can connected the network.
> > 	How can i solve the problem, can you give me a suggest? thanks.
> > 
> > when plug the device in, the "dmesg" information as follow:
> > （the option GIO225 and option GTM380 is the same）
> > +++++++++++++++++++++++++++++++++++++++++++++++++++++++++
> > [   89.545249] usb 2-1.2: new full speed USB device using ehci_hcd and address 4
> > [   89.631984] usb 2-1.2: New USB device found, idVendor=0af0, idProduct=6971
> > [   89.631989] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=4
> > [   89.631993] usb 2-1.2: Product: Globetrotter HSDPA Modem
> > [   89.631996] usb 2-1.2: Manufacturer: Option N.V.
> > [   89.631998] usb 2-1.2: SerialNumber: Serial Number
> > [   89.992326] hso: /var/lib/dkms/hso/1.2.0/build/hso.c: Option Wireless
> > [   90.029964] hso0: Disabled Privacy Extensions
> > [   90.091874] usbcore: registered new interface driver hso
> > 
> > 
> > 
> > Regards
> > Benson
> > 
> > -----Original message-----
> > From:Dan Williams <dcbw redhat com>
> > To:bensonwu linpus com
> > Cc:networkmanager-list <networkmanager-list gnome org>
> > Date:Thu, 22 Jul 2010 16:25:47 -0700
> > Subject:Re: ModemManager: 3G option modem can't connect
> > 
> > On Mon, 2010-07-19 at 20:17 +0800, bensonwu wrote:
> > > Hi Dan:
> > > 
> > > 	can you  help me solve the problem, thanks.
> > > 	when plug the modem (option GIO225), the modem-manager will be run command "AT+GCAP", but it do not return any information and can not continue to the next.
> > > 	can you tell me why? the environment is MeeGo system.
> > > 
> > > please look at my log message:
> > > 
> > > when plug in the modem, have the log message:
> > > ++++++++++++++++++++++++++++++++++++++++++++++++++++++++
> > > 
> > > ** Message: (ttyHS2) opening serial device...
> > > ** (modem-manager:2268): DEBUG: (ttyHS2): probe requested by plugin 'Option High-Speed'
> > > ** Message: (ttyHS1) opening serial device...
> > > ** (modem-manager:2268): DEBUG: (ttyHS1): probe requested by plugin 'Option High-Speed'
> > > ** Message: (ttyHS0) opening serial device...
> > > ** (modem-manager:2268): DEBUG: (ttyHS0): probe requested by plugin 'Option High-Speed'
> > > ** Message: (Option High-Speed): GSM modem /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2 claimed port hso0
> > > ** (modem-manager:2268): DEBUG: Added modem /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2
> > > ** (modem-manager:2268): DEBUG: (ttyHS2): --> 'AT+GCAP<CR>'
> > > ** (modem-manager:2268): DEBUG: (ttyHS1): --> 'AT+GCAP<CR>'
> > > ** (modem-manager:2268): DEBUG: (ttyHS0): --> 'AT+GCAP<CR>'
> > > ** (modem-manager:2268): DEBUG: (ttyHS2): --> 'AT+GCAP<CR>'
> > > ** (modem-manager:2268): DEBUG: (ttyHS1): --> 'AT+GCAP<CR>'
> > > ** (modem-manager:2268): DEBUG: (ttyHS0): --> 'AT+GCAP<CR>'
> > > ** (modem-manager:2268): DEBUG: (ttyHS2): --> 'AT+GCAP<CR>'
> > > ** (modem-manager:2268): DEBUG: (ttyHS1): --> 'AT+GCAP<CR>'
> > > ** (modem-manager:2268): DEBUG: (ttyHS0): --> 'AT+GCAP<CR>'
> > > ** Message: (ttyHS2) closing serial device...
> > > ** Message: (ttyHS1) closing serial device...
> > 
> > Can you provide some 'dmesg' output from when you plug the device in?
> > Next, are you able to install 'minicom' or some other serial
> > communication program that we could use to verify basic communication
> > with the device to isolate the issue to either ModemManager or to the
> > kernel?
> > 
> > Dan
> > 
> > 
> 
>