Re: [GnomeMeeting-list] Problems with Microtelco gatekeeper



Larry,

Problems with the Microtelco service should be directed to Quicknet/Microtelco. I checked with the tech support manager and we don't see any contact with you.

There are sometimes problem with the terminating destination. Please contact me off list so we can resolve this for you.

Larry Hendrickson wrote:
As my problems with Microtelco are as yet unresolved, I thought I would
try one more follow up.  I should say that I really do appreciate the
help.

The most common problem I have is that when it successfully registers to
the gatekeeper (which is most of the time), and then I try to make a
call, it says "Remote user cleared the call" about 2 seconds after
I press the button to start dialing.  Given that when I repeat this an
inordinate number of times (sometimes in the hundreds), it usually
connects eventually (and on other days it connects every time), there is
clearly some kind of inconsistent problem.  I've tested the firewall to
death and am confident it is working as needed.  Is it possible there is
some timeout due to latency?  I am calling from Thailand, so I would
expect a larger latency than one gets US to US.

In case it helps, I've attached what I believe to be the part of the
debugging output from where it makes the call to where it disconnects...

Thanks again,
Larry


------------------------------------------------------------------------

2004/10/05 10:36:51.825	  0:09.411	    H225 Caller:8331568	H225	Handling PDU: CallProceeding callRef=14555
2004/10/05 10:36:51.826	  0:09.411	    H225 Caller:8331568	H225	Set protocol version to 4 and implying H.245 version 7
2004/10/05 10:36:51.826	  0:09.412	    H225 Caller:8331568	H225	Set remote party name: "3-rs1gk_14 QTIGK [63.81.73.99]"
2004/10/05 10:36:51.827	  0:09.413	    H225 Caller:8331568	H225	Set remote application name: "Quicknet Technologies MicroTelco Carrier Proxy	1.2.0 (OpenH323 v1.11.7)	9/61"
2004/10/05 10:36:51.828	  0:09.414	    H225 Caller:8331568	H323	InternalEstablishedConnectionCheck: connectionState=AwaitingSignalConnect fastStartState=FastStartDisabled
2004/10/05 10:36:52.594	  0:10.179	    H225 Caller:8331568	H225	Receiving PDU:
  {
    q931pdu = {
      protocolDiscriminator = 8
      callReference = 14555
      from = originator
      messageType = ReleaseComplete
      IE: Cause - Normal call clearing = {
        80 90                                              ..
      }
      IE: User-User = {
        25 80 06 00 08 91 4a 00  04 01 11 00 40 94 92 75   %     J        u
        ed 14 d9 11 98 04 00 08  0d 58 8d cc 02 80 01 80   .........X......
      }
    }
    h225pdu = {
      h323_uu_pdu = {
        h323_message_body = releaseComplete {
          protocolIdentifier = 0.0.8.2250.0.4
          callIdentifier = {
            guid =  16 octets {
              40 94 92 75 ed 14 d9 11  98 04 00 08 0d 58 8d cc   @..u.........X..
            }
          }
        }
        h245Tunneling = TRUE
      }
    }
  }
2004/10/05 10:36:52.599	  0:10.185	    H225 Caller:8331568	H225	Handling PDU: ReleaseComplete callRef=14555
2004/10/05 10:36:52.600	  0:10.186	    H225 Caller:8331568	H225	Set protocol version to 4 and implying H.245 version 7
2004/10/05 10:36:52.601	  0:10.187	    H225 Caller:8331568	H323	Clearing connection ip$localhost/14555 reason=EndedByRemoteUser
2004/10/05 10:36:52.602	  0:10.187	    H225 Caller:8331568	H323	Call end reason for ip$localhost/14555 set to EndedByRemoteUser
2004/10/05 10:36:52.603	  0:10.188	    H225 Caller:8331568	H225	Sending release complete PDU: callRef=14555
2004/10/05 10:36:52.604	  0:10.190	    H225 Caller:8331568	H245	Sending PDU:
  command endSessionCommand disconnect <<null>>


------------------------------------------------------------------------

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