Re: Problems

["Christian Rose" <menthos gnome org>]

On 7/6/06, David E Wood <dwood39 csc com> wrote:
> Gnome,
>
> I could not find the correct email address to send this problem to.  I work
> for a corporation that has recently stopped using Gnome because of the
> problems with the screensaver.  I am requesting a fix to two of the
> problems which are the screen saver not loading when it is supposed to and
> also the lock screen function not working consistantly.  This simple
> problem has forced the entire corporation to use KDE instead of Gnome.  I
> am sure many other corpoations are doing the same thing because of
> security.  If you could either forward this message on to who ever should
> see it or respond with what I should do, I would be very greatful.  I love
> Gnome as do many of my clients but because of such a simple problem as the
> screen saver acting up, I can not use your product what so ever.
>
> Thank You
> David Wood
> TMG/SC/CSC

Hello mr Wood,

have these problems been reported in detail in our bug tracker at
http://bugzilla.gnome.org/ ? If not, please do report them. Please
also include information about what version of GNOME, what operating
system/distribution, etc.

In any case, please let us know the bug numbers once the bugs have
been reported, so that we may forward this issue and give the matter
the attention it needs. Without bug numbers, we are unfortunately not
able to do that.


Best Regards,
Christian