more aliases forwarded / Re: accounts gnome org is now using Request Tracker

[Toni Willberg <toniw iki fi>]

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Toni Willberg wrote:
| Hello.
|
| We have just enabled Request Tracker for accounts gnome org address.
| Earlier all account requests were handled manually in a closed mailing
| list, now they are handled in more organized way.
|
| When user sends a request to accounts gnome org he'll receive an
| autoreply containing a ticket number.

Now we have forwarded the following addresses previously sent to
gnome-sysadmin gnome org to the RT:

~ * Accounts queue: accounts gnome org
~ * General queue: support gnome org, helpdesk gnome org,
cvsmaster gnome org, abuse gnome org
~ * Mailman queue: mailman gnome org

A copy of all transactions is being sent to gnome-sysadmin gnome org
(private) mailing list to notify the admins about new requests.

| See more info about our RT installation from the wiki:
| http://live.gnome.org/RequestTracker
|
|
| If there are any problems, please mail to gnome-infrastructure gnome org
| (public list) or gnome-sysadmin gnome org (private list for admins).

Yours,
~ Toni Willberg
~ GNOME.org sysadmin team

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